HVAC/R Service Technician - Light Commercial

CoolSys; Raleigh (NC); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Sign-on bonus $3,000

Medical, dental, vision

401(k) match

Paid vacation/holidays

Tuition reimbursement

Employee discounts

Job summary

CoolSys in Raleigh, NC is seeking a Service Tech 4 – HVAC to perform maintenance, repair, and installation of HVAC systems. You will troubleshoot complex issues, mentor junior technicians, and ensure optimal system performance for a diverse client base.

Key requirements include 3–5 years of HVAC/refrigeration experience, chiller expertise, and a valid EPA certificate. Strong problem-solving and customer-service skills are essential for success in this role within our expanding HVAC and

Qualifications

• High school diploma or GED or equivalent work experience.
• Pass Tech Skills level 4 with 80% or better.
• Valid EPA certificate.
• 3–5 years’ experience in construction HVAC or Refrigeration.
• Chiller experience.
• Experience troubleshooting electrical control systems.
• Knowledge of hand and power tools.
• Ability to read refrigeration, electrical and plumbing blueprints.
• Valid driver’s license and good driving record.
• Ability to pump down systems and reclaim refrigerant.
• Strong communication and customer service skills.
• Compliance with company policies and state/federal laws.
• Proficient with E-mail, Word, Excel.

Responsibilities

• Repair and overhaul equipment (compressors, water pumps, air handlers) safely and efficiently.
• Repair refrigeration, heating and ventilation equipment (AC units, ice machines, furnaces).
• Provide preventative maintenance and diagnose equipment faults.
• Process job tickets and work orders to relevant departments.
• Train junior technicians as needed.
• Maintain truck inventory and operate company vehicle safely.
• Uphold CoolSys CARES culture.
• Perform other duties as assigned.

Skills

HVAC systems

Electrical troubleshooting

Refrigeration piping

Blueprints reading

Customer service

Driver's license

Electrical control systems

Education

High school diploma or GED

Tech Skills level 4 (80%)

EPA certificate

Tools

Refrigeration equipment

Job description

Overview

At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:

• Competitive Compensation: Competitive pay from $30-$40/hour sign-on bonuses up to $3,000 (per location).
• Ongoing Education & Training: Access to state-of-the-art facilities and paid online training.
• Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match
• Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.
• Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.

Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry!

Responsibilities

JOB SUMMARY

The Service Tech 4 – HVAC performs maintenance, repair, and installation of heating, ventilation, and air conditioning systems. This position is responsible for troubleshooting complex HVAC issues, guiding junior technicians, and ensuring systems are running efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices in a safe, efficient and timely manner that exceeds the customer’s expectations.
• Provides repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors in a safe and timely manner.
• Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base.
• Provides department support by processing job tickets, work orders to the necessary department in a timely manner.
• Provides necessary training to new or less qualified technicians as needed.
• Maintains proper truck inventory continuously and drives company vehicle in a safe manner.
• Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
• Perform(s) other duties as assigned.

Qualifications

Education / Training

• High school diploma or GED, equivalent work experience and trade or technical school classes.
• Must have passed Tech Skills level 4 with an 80% or better.
• Valid EPA certificate.

Work Experience / Skills

• 3-5 years’ experience in construction HVAC, Refrigeration, or a related industry.
• Must have chiller experience.
• Experience in troubleshooting electrical control systems is required.
• Knowledge of hand and power tools.
• Knowledge of refrigeration equipment and piping of refrigeration equipment.
• Knowledge of computer-controlled systems.
• Ability to read and understand refrigeration, electrical and plumbing blueprints.
• Valid driver’s license.
• Good driving record.
• Ability to pump down all refrigeration systems and reclaim refrigerant from all types of systems.
• Good communication and presentation skills and excellent customer service.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to use typical business tools including E-Mail, Word, Excel, etc.

Join Us

Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!

Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristicsare encouraged to apply.

Pre-employment background screening (criminal and MVR for driving positions) and drug testing arerequiredfor all positions.Coolsyswill consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

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