HVAC/R Service Technician - Light Commercial

CoolSys; Fayetteville (NC); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Sign-on bonus

401(k) match

Tuition reimbursement

Employee discounts

Pet insurance

Quarterly bonus

Job summary

CoolSys - Refrigeration and HVAC Systems is seeking a Service Tech 4 – HVAC to perform maintenance, repair, and installation of HVAC systems. This role requires troubleshooting complex issues and guiding junior technicians to ensure systems run efficiently for diverse clients.

Based in Fayetteville, NC, the position demands 3–5 years of HVAC/Refrigeration experience, chiller experience, and a valid EPA certificate, with a high emphasis on safety and customer service.

Qualifications

• High school diploma or GED or equivalent.
• Tech Skills level 4 with 80% or better.
• Valid EPA certificate.
• 3–5 years HVAC/Refrigeration experience, chiller experience.

Responsibilities

• Repair and overhaul equipment such as compressors, pumps, air handlers, and controls in a safe, timely manner.
• Diagnose equipment malfunction and perform preventative maintenance to ensure reliability.
• Train junior technicians and process job tickets to the appropriate department promptly.
• Maintain truck inventory and drive company vehicle safely.
• Adhere to company policies, safety standards, and customer service expectations.

Skills

HVAC troubleshooting

Customer service

Electrical controls

Reading blueprints

Safety compliance

Education

High school diploma or GED

Tech Skills level 4 (80%+)

Valid EPA certificate

Tools

Hand and power tools

Job description

Overview At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with: Competitive Compensation: Competitive pay from $30-$43/hour sign-on bonuses up to $3,000 (per location). Ongoing Education & Training: Access to state-of-the-art facilities and paid online training. Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing. Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more. Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry!

Responsibilities

JOB SUMMARY The Service Tech 4 – HVAC performs maintenance, repair, and installation of heating, ventilation, and air conditioning systems. This position is responsible for troubleshooting complex HVAC issues, guiding junior technicians, and ensuring systems are running efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices in a safe, efficient and timely manner that exceeds the customer’s expectations. Provides repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors in a safe and timely manner. Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base. Provides department support by processing job tickets, work orders to the necessary department in a timely manner. Provides necessary training to new or less qualified technicians as needed. Maintains proper truck inventory continuously and drives company vehicle in a safe manner. Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety). Performs other duties as assigned.

Qualifications

Education / Training High school diploma or GED, equivalent work experience and trade or technical school classes. Must have passed Tech Skills level 4 with an 80% or better. Valid EPA certificate.

Work Experience / Skills

3-5 years’ experience in construction HVAC, Refrigeration, or a related industry. Must have chiller experience. Experience in troubleshooting electrical control systems is required. Knowledge of hand and power tools. Knowledge of refrigeration equipment and piping of refrigeration equipment. Knowledge of computer-controlled systems. Ability to read and understand refrigeration, electrical and plumbing blueprints. Valid driver’s license. Good driving record. Ability to pump down all refrigeration systems and reclaim refrigerant from all types of systems. Good communication and presentation skills and excellent customer service. Ability to understand and follow all company policies and procedures and all applicable State and Federal laws. Ability to use typical business tools including E-Mail, Word, Excel, etc.

Join Us Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on Facebook and Twitter. Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing arerequiredfor all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems