HVAC/R Service Technician

Legence; Windsor (CO); On-site; USD 105,000 - 110,000; Full time

Job summary

IMD is seeking an experienced HVAC/R Service Technician to join our Windsor, Colorado-based service team. The role involves diagnosing, repairing, maintaining, and installing HVAC/R systems across commercial and industrial environments while serving as a key point of contact for customers and internal project teams.

You will troubleshoot, repair, and optimize HVAC/R equipment, coordinate multi-site service work, and maintain safety and quality standards.

Qualifications

• High school diploma or equivalent is required.
• Prior HVAC/R service experience is required.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Basic computer skills; familiarity with Microsoft Office preferred.

Responsibilities

• Serve as a primary on-site representative of IMD, delivering high-quality service and maintaining strong customer relationships.
• Diagnose, troubleshoot, repair, maintain, and install HVAC/R equipment and systems.
• Coordinate service work across multiple jobs, accounts, and customer sites simultaneously.
• Communicate clearly with customers, supervisors, and project teams regarding work status, findings, and recommendations.
• Review building layouts, equipment conditions, and job requirements to plan and execute service work effectively.
• Utilize diagnostic tools, hand tools, software, blueprints, and engineering specifications to complete work accurately.
• Ensure all work is performed safely and in compliance with company and site safety standards.
• Maintain accountability for company tools, equipment, and materials.
• Demonstrate flexibility in work schedule; occasional overtime and/or weekend work may be required.

Skills

Customer service

Communication skills

Verbal and written communication

Education

High school diploma

Job description

HVAC/R Service Technician

Location: Windsor, CO
Company: IMD

Salary: $105,000 - 110,000 (depending on experience)

IMD is seeking an experienced HVAC/R Service Technician to join our Windsor, Colorado-based service team. This role is ideal for a hands-on technician who enjoys solving complex mechanical issues, managing multiple service calls, and building strong, trusted relationships with customers.

The Service Technician will diagnose, repair, maintain, and install HVAC/R systems across a variety of commercial and industrial environments while serving as a key point of contact for customers and internal project teams.

Key Responsibilities

• Serve as a primary on-site representative of IMD, delivering high-quality service and maintaining strong customer relationships
• Diagnose, troubleshoot, repair, maintain, and install HVAC/R equipment and systems
• Coordinate service work across multiple jobs, accounts, and customer sites simultaneously
• Communicate clearly with customers, supervisors, and project teams regarding work status, findings, and recommendations
• Review building layouts, equipment conditions, and job requirements to plan and execute service work effectively
• Utilize diagnostic tools, hand tools, software, blueprints, and engineering specifications to complete work accurately
• Ensure all work is performed safely and in compliance with company and site safety standards
• Maintain accountability for company tools, equipment, and materials
• Demonstrate flexibility in work schedule; occasional overtime and/or weekend work may be required

Technical Experience & Skills

• Small tonnage packaged A/C units
• Large tonnage VAV units (up to 120 tons)
• Boilers (maintenance, annual inspections, and repairs)
• Water pumps, including motor bearings and pump seal replacement
• Chilled water and hot water loop systems
• Air-side airflow and distribution issues
• VRF systems

Additional skills:

• Strong customer service mindset and professional presence
• Ability to build and maintain long-term customer relationships
• Comfortable working in fast-paced, multi-job service environments
• Clear, confident communication skills

Physical & Work Requirements

• Ability to use basic hand and power tools (tape measure, drills, calculators, construction-related tools)
• Ability to climb ladders and work at heights or on elevated platforms
• Ability to lift up to 50 pounds and perform physical labor throughout the workday
• Comfortable working in commercial and industrial job environments

Qualifications

• High school diploma or equivalent
• Prior HVAC/R service experience required
• Strong verbal and written communication skills
• Excellent customer service skills
• Basic computer skills; familiarity with Microsoft Office preferred

Active Union member may apply and will be considered equally to Non-Union applicants.

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