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Take the Lead in HVAC/R Excellence - Join Patriot Facility Maintenance as Our Master HVAC Working Operations Manager!
Position Title: Master HVAC Working Operations Manager
Company Name: Patriot Facility Maintenance
Pay Range: $70,000-$80,000 base + up to $10,000 KPI bonus
Industry: Commercial & Industrial Facility Maintenance
Location: Greater Oklahoma City and Tulsa, OK
Job Overview
Patriot Facility Maintenance is seeking a Master HVAC Working Operations Manager to take charge of field operations in the Greater Oklahoma City and Tulsa areas. This is a high-impact, hands-on leadership role for a seasoned technician ready to manage schedules, guide a field team, and ensure top-tier service quality. You'll blend deep technical expertise with oversight responsibilities while leveraging tools like Zoho FSM to manage operations effectively. If you're looking for a fast-paced opportunity with room to grow and make a difference, this is it.
Who We Are
Patriot Facility Maintenance, LLC is a veteran-owned and rapidly growing national provider of commercial and industrial facility maintenance services. We specialize in delivering reliable, professional, and scalable HVAC/R solutions for a wide range of industries. At Patriot, we believe in empowering our team through innovation, career development, and a supportive, accountability-driven culture. We're hands-on, fast-moving, and building a team of professionals who want to grow alongside us.
Key Responsibilities
- Supervision & Scheduling
- Manage daily and weekly technician schedules via Zoho FSM.
- Finalize next-day schedules and track progress through production reports.
- Complete and submit gas logs, maintenance records, and expense reports monthly.
- Field Work & Technical Expertise
- Troubleshoot, repair, and maintain HVAC/R systems including split systems, RTUs, chillers, and refrigeration units.
- Perform brazing, soldering, refrigerant handling, and advanced control diagnostics.
- Deliver a consistent workload of 5+ jobs or $3,000 in service value weekly.
- Ensure no more than 2 QC issues per quarter; perform regular preventive maintenance.
- Quality Control & Team Support
- Lead field teams in technical execution and mentorship.
- Provide support on advanced system diagnostics and repair tasks.
- Ensure high standards of safety and workmanship.
- Quoting & Materials Management
- Conduct site visits to prepare quotes and project proposals via Zoho FSM.
- Source, price, and approve HVAC/R materials and parts within approval limits.
- General Responsibilities
- Maintain clean, organized work environments and adhere to safety protocols.
- Communicate effectively with dispatch and clients, ensuring stellar customer service.
Qualifications
- Required
- Valid Oklahoma Mechanical Contractor License (or ability to qualify)
- If you have the qualifying experience to obtain an Oklahoma HVAC journeyman license, our company will cover the cost of required classes.
- EPA Universal Certification (Type I, II, III)
- 3+ years of HVAC/R field experience
- Valid driver's license with a clean driving record
- Reliable vehicle (2018+ model; stipend provided)
- Proficient in Zoho FSM or similar work order platforms
- Strong troubleshooting, documentation, and communication skills
- Ability to provide own basic hand tools
- Preferred
- Commercial/industrial HVAC/R experience
- Certifications: OSHA 10/30, NATE, HVAC Excellence
- Familiarity with VRF systems, advanced controls, and Google Workspace
Benefits
- Weekly Pay Cycle
- KPI & Project Completion Bonuses
- Monthly Vehicle Stipend
- Health Supplement Stipend
- Paid Time Off (Vacation, Sick, Holidays)
- Remote Work/Hybrid & Travel with Per Diem required
- Ongoing Training & Certifications (OSHA, Manufacturer Training, etc.)
- Uniforms & Safety Gear Provided
Work Schedule
- Full-Time
- Monday-Friday
- On-Call Rotation will be required
- Flexible hours with travel required between job sites in OKC and Tulsa regions
Work Location
- Greater Oklahoma City and Tulsa, OK
- Some remote scheduling responsibilities, field-based service
Equal Employment Opportunity
Patriot Facility Maintenance, LLC is proud to be an Equal Opportunity Employer. We are committed to building a diverse team and fostering an inclusive work environment for all employees.Seniority level
Seniority level
Mid-Senior level
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