HVAC & Plumbing Operations Leader — Drive Growth & Excellence

Air Conditioning, Inc.; Thatcher (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Leadership development opportunities

Job summary

Air Conditioning, Inc. is seeking an Operations Manager for our Thatcher, AZ branch. The ideal candidate will lead HVAC and Plumbing operations, ensuring timely project completion and service calls. This is a hands-on leadership role that requires strong financial management skills, operational discipline, and a commitment to delivering a 5-star customer experience.

You will oversee team performance, manage budgets, and drive KPIs while fostering a positive work environment. Competitive benefits include medical insurance, a 401(k) plan, and leadership development opportunities.

Qualifications

• Five or more years of progressive leadership experience in residential HVAC and/or Plumbing.
• Strong understanding of service, installation, sales, and operational best practices.
• Demonstrated success managing P&L in a residential service environment.

Responsibilities

• Oversee day-to-day operations of HVAC and Plumbing teams.
• Effectively communicate expectations and accountability to branch teammates.
• Monitor and drive KPIs, including revenue, close rates, and productivity.

Skills

Leadership

Financial management

Customer service

Operational excellence

Tools

ServiceTitan

Job description

Air Conditioning, Inc. is seeking an Operations Manager for our Thatcher, AZ branch. The ideal candidate will lead HVAC and Plumbing operations, ensuring timely project completion and service calls. This is a hands-on leadership role that requires strong financial management skills, operational discipline, and a commitment to delivering a 5-star customer experience.

You will oversee team performance, manage budgets, and drive KPIs while fostering a positive work environment. Competitive benefits include medical insurance, a 401(k) plan, and leadership development opportunities.