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The HVAC Parts Store Manager is expected to drive store sales through aggressive marketing and excellent customer service while maintaining the desired margin goal. This position is responsible for the determination of inventory carried within the location and pricing of inventory.
Location: New Orleans, LA
R ecruit, hire and lead a team to supply HVAC parts, equipment and supplies over the phone and in person interacting with customers on a daily basis
Plan, develop and implement operational policies and goals
Coordinate with local and corporate management to maintain processes and standards as well as contribute to the development of new standards
Determine responsibilities of assigned staff positions to accomplish business objectives
Create solutions to customer needs by providing overall technical support and researching options including, but not limited to receiving and processing orders, product and service questions, warranty administration and overall customer complaints
Determine the inventory mix based on current market, future market trends and customer needs along with making sure that inventory mix is maintained within the location
Responsible for overall inventory management and ensuring that it is appropriately accounted for
Research competitive information to competitively price all inventory while maintaining a solid profit margin
Create a comprehensive marketing strategy for the direct sales office and determine the most efficient avenues to achieve or exceed overall revenue goals
Process customer orders in a timely and efficient manner
Drive customer policy enhancements based on need and makes exceptions to customer policies and procedures where appropriate
Bachelor’s Degree or Equivalent technical experience with HVAC Parts
6-8+ years of HVAC and/or store sales experience
4+ years of people leadership experience
Ability to drive a forklift or forklift certified is preferred
Accounts payable and/or accounts receivable experience is preferred
Base salary with p erformance-based incentive plan
Paid bi-weekly for base salary/ monthly for p erformance-based incentive plan
1 to 3 weeks of vacation per year as tenure increases
Additional PTO – 4 hours each month after 90 days’ employment
½ Health insurance paid (employee or family)
Health insurance plan (eligibility after 90 day probationary period)
L ong term disability coverage starting 90 days after employment – paid 100% by the company – covers 60% of salary
$20,000 term life insurance – coverage starting 90 days after employment – paid 100% by company
Can contribute to the 401K plan 1 year after employment begins; matching up to 4% of salary depending on your contribution %
401K plan includes an optional profit-sharing contribution that has historically been funded since the plan started. A contribution is made for you even if you don’t contribute to the 401k plan. Typically, 3% of salary is contributed each March.
8 Paid Holidays per year (eligible after 90 days of employment)