HVAC Parts Specialist — On-Site Growth Path in Columbus

Strategic HR Client Job Openings; Columbus (OH); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Medical and dental insurance (ElitAire

50% employer coverage)

401(k) with company match

Paid time off

Paid holidays

Job summary

ElitAire in Columbus, OH is seeking a Parts Specialist to support HVAC parts and aftermarket needs. You will handle parts identification, quoting, ordering, and keeping customers updated on delivery timelines.

You will work with a regional Parts team and manufacturers, with on-site training provided. The position offers a $50k-$68k salary, comprehensive medical/dental benefits, a 401(k) match, PTO, and holidays.

Qualifications

• High school degree or GED required.
• 3+ years in parts, order management, inside sales, distribution, or customer service.
• Excellent customer service and interpersonal skills.
• Ability to lift up to 50 lbs with or without accommodations.
• HVAC or mechanical experience is a plus; training provided on equipment.

Responsibilities

• Assist customers with product inquiries and parts identification.
• Identify the right part using model and serial numbers, photos, and manufacturer documentation, with training and support from our Parts team.
• Process customer orders and purchases with appropriate vendor supply team.
• Quote, enter, and track orders in our ERP system, and follow every order through to delivery.
• Respond to every customer request with a quote or a status update within 8 business hours.
• Work with manufacturer supply teams on availability, lead times, expediting, and returns.
• Support internal sales team by providing technical support and researching options.
• Secure additional orders through proactive recommendations based on clients' needs.
• Assist in vendor sales, inventory, purchasing, pricing, and warranty administration.
• Maintain warehouse inventory accuracy.
• Receive, pick, and ship orders as needed.

Skills

Parts sales experience

Customer service

ERP/order-entry systems

Education

High school degree or GED

Tools

Acumatica

Job description

ElitAire in Columbus, OH is seeking a Parts Specialist to support HVAC parts and aftermarket needs. You will handle parts identification, quoting, ordering, and keeping customers updated on delivery timelines.

You will work with a regional Parts team and manufacturers, with on-site training provided. The position offers a $50k-$68k salary, comprehensive medical/dental benefits, a 401(k) match, PTO, and holidays.