HVAC Parts & Logistics Supervisor

Ambient; Canton (MA); On-site; USD 115,000 - 125,000; Full time

Job summary

MIH Systems Group New England is seeking a Service Operations Supervisor to lead parts procurement, warehouse, inventory, warranty, and technician logistics operations. This hands-on role requires organizing a reliable process to supply correct parts to field technicians when and where needed.

The role oversees the existing parts and warehouse team, driving process improvements as the business grows. A strong organizer with ERP and purchasing experience will thrive in this fast-paced service

Qualifications

• 3+ years in parts, warehouse, purchasing, inventory, logistics, or service operations.
• Leadership or supervisory experience preferred.
• HVAC, mechanical, plumbing, electrical, construction, or related service-industry experience preferred.
• Strong purchasing, inventory control, receiving, and material management knowledge.
• Excellent organizational skills with ability to manage multiple priorities.
• Comfortable working with field technicians, vendors, managers, and office personnel.
• Strong written and verbal communication skills.
• Ability to hold team members and vendors accountable while maintaining relationships.
• Experience with ERP, inventory, and purchasing systems.

Responsibilities

• Manage all parts ordering for service, warranty, startup, and project work.
• Review parts requests for completeness and promptness.
• Maintain relationships with manufacturers, distributors, and local suppliers.
• Track open purchase orders, backorders, and delivery dates.
• Expedite critical parts to support field operations.
• Identify opportunities to improve purchasing and vendor pricing.
• Ensure parts are correctly assigned to work orders or projects.
• Oversee day-to-day operation of the New England warehouse.
• Direct and support warehouse personnel.
• Maintain a clean, organized, safe warehouse environment.

Skills

Parts management

Leadership

HVAC industry

Inventory control

ERP systems

MS Office

Communication

Driver's license

Tools

ERP systems

Inventory software

Job description

MIH Systems Group New England is seeking a Service Operations Supervisor to lead parts procurement, warehouse, inventory, warranty, and technician logistics operations. This hands-on role requires organizing a reliable process to supply correct parts to field technicians when and where needed.

The role oversees the existing parts and warehouse team, driving process improvements as the business grows. A strong organizer with ERP and purchasing experience will thrive in this fast-paced service