HVAC Parts Inside Sales Specialist

Daikin Applied Americas; Romeoville (IL); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with profit sharing

Job summary

Thermosystems in Romeoville, IL, is seeking a parts specialist to support inside and outside customers, identify parts, and process revenue and warranty orders for HVAC equipment.

You will generate quotes, train new staff, and coordinate parts-related inquiries. This role requires strong communication, attention to detail, and the ability to manage multiple tasks with limited supervision.

Qualifications

• Previous knowledge of HVAC equipment.
• Computer knowledge and experience with the Microsoft 365 suite.
• Strong communication skills and attention to detail.
• Ability to work on multiple tasks at once.
• Highly organized and a reliable team player.

Responsibilities

• Works and communicates with inside and outside customers.
• Assist with incoming calls, emails, and in-store customers. This includes identifying correct parts, providing conflict resolutions for contractors, and coordinating questions revolving around our equipment/product.
• Accurately identify parts.
• Process revenue and/or warranty orders revolving around part equipment/product.
• Generate part quotes and equipment proposals for customers.
• Load and unload trucks/customer vehicles.
• Provide training to new parts personnel employees.
• All other duties assigned.

Skills

Communication skills

Attention to detail

Multi-tasking

Mechanical aptitude

Electrical aptitude

Independent work

Team player

Tools

Microsoft 365

Job description

Thermosystems in Romeoville, IL, is seeking a parts specialist to support inside and outside customers, identify parts, and process revenue and warranty orders for HVAC equipment.

You will generate quotes, train new staff, and coordinate parts-related inquiries. This role requires strong communication, attention to detail, and the ability to manage multiple tasks with limited supervision.