HVAC OUTBOUND TELEMARKETER

AIR SHIELD HEATING & COOLING LLC; Ellenton (FL); Hybrid; USD 20,664 - 34,440; Part time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Flexible schedule

Job summary

AIR SHIELD HEATING & COOLING LLC in Ellenton, Florida is seeking a motivated HVAC Outbound Appointment Setter. The role involves making outbound calls to promote services, generating leads, and setting appointments for the sales team. Candidates should have strong communication and interpersonal skills.

Join us for a competitive hourly salary plus commission, a flexible schedule, and a supportive team environment. Ideal candidates will be self-starters and passionate about exceptional customer service.

Qualifications

• Prior experience in an outbound appointment-setting environment is preferred.
• Excellent verbal communication skills, including a clear and confident speaking voice.
• Strong interpersonal skills and a customer-centric mindset.

Responsibilities

• Make outbound calls to promote services.
• Generate new sales leads and set appointments.
• Engage with customers to understand their HVAC needs.
• Maintain accurate records of calls and interactions.
• Meet or exceed call and appointment-setting targets.

Skills

Verbal communication skills

Customer-centric mindset

Time management

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Flexible schedule

Are you a skilled communicator with a passion for delivering exceptional customer service? Air Shield Heating & Cooling is looking for a motivated and energetic HVAC Outbound Appointment Setter. We want someone who can help us grow our business by connecting with potential customers over the phone. If you are a driven self‑starter with a friendly and professional phone demeanor, we encourage you to apply!

What you’ll do:

• Make outbound calls to potential customers to promote our services.
• Generate new sales leads and set appointments for our sales and service teams.
• Follow a prepared script, adapting it to the specific needs of each customer.
• Engage with customers to understand their HVAC needs and effectively explain how our services can benefit them.
• Maintain accurate and detailed records of calls and customer interactions.
• Meet or exceed daily, weekly, and monthly call and appointment‑setting targets.
• Handle customer questions and concerns professionally.

What you’ll bring:

• Proven experience: prior experience in an outbound appointment‑setting environment is preferred.
• Communication skills: excellent verbal communication skills, including a clear and confident speaking voice.
• Interpersonal skills: strong interpersonal skills and a customer‑centric mindset.
• Resilience: motivation, persistence, and resilience when handling customer objections.
• Work ethic: ability to work independently and manage time effectively.

Why join us?

• Salary: hourly compensation plus commission based on performance.
• Supportive team environment: work alongside a team that values your contributions and helps you succeed.
• Benefits: flexible schedule.
• Schedule: Monday through Friday, 9 a.m. – 4 p.m.