HVAC Office & Dispatch Coordinator

ALA FLORIDA HVAC LLC; Port Charlotte (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

ALA FLORIDA HVAC LLC in Port Charlotte, Florida is hiring an Office Assistant / HVAC Service Coordinator. This position involves answering customer calls, scheduling maintenance, managing inventory, and supporting technicians in a casual office environment. Candidates should have a high school diploma and at least 2 years of relevant experience in customer service or dispatching. A valid driver's license is required. Training is provided, and work hours are Monday to Friday with some overtime during busy seasons.

Qualifications

• 2 years related experience in customer service, dispatching, or scheduling.
• Valid driver's license and insurable driving record.
• The ability to type 40+ WPM with accuracy.

Responsibilities

• Answer phone calls and emails.
• Schedule service and maintenance calls.
• Support field technicians by occasionally delivering parts.

Skills

Customer service

Organizational skills

Data entry

MS Office Suite

Education

High school Diploma or equivalent

Tools

MS Outlook

MS Word

MS Excel

Job description

ALA FLORIDA HVAC LLC in Port Charlotte, Florida is hiring an Office Assistant / HVAC Service Coordinator. This position involves answering customer calls, scheduling maintenance, managing inventory, and supporting technicians in a casual office environment. Candidates should have a high school diploma and at least 2 years of relevant experience in customer service or dispatching. A valid driver's license is required. Training is provided, and work hours are Monday to Friday with some overtime during busy seasons.