HVAC Manager | Service and Sales

Ace Cooling Heating Plumbing and Electrical; Albuquerque (NM); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Health, Dental, and Vision Insurance

401(k) with company match

Paid Time Off and Holidays

Professional Development & Leadership 

Job summary

ACE Home Services in Albuquerque, NM is seeking an HVAC Service and Sales Manager to lead service and sales teams with a service-first focus. The role emphasizes elevating field performance, driving exceptional customer experiences, and growing revenue through quality and trust.

You will champion best-in-class service standards, coach technicians, and collaborate with dispatch and leadership to ensure seamless operations in the Albuquerque community.

Qualifications

• 3+ years managing or supervising HVAC service/sales teams.
• 1+ years overseeing budgets, revenue, or P&L performance.
• Commitment to quality work, customer care, and technician development.

Responsibilities

• Champion best-in-class service standards that ensure every customer receives exceptional care.
• Improve conversion rates, maintenance completion, system reliability, and customer satisfaction through disciplined execution.
• Coach technicians to identify customer needs, present solutions, and build trust that leads to natural sales opportunities.
• Recruit, train, mentor, and motivate a high-performing team focused on craftsmanship, communication, and professionalism.
• Create a supportive environment where technicians feel valued, supported, and excited to grow their careers.
• Strengthen workflows, safety practices, and service systems to maximize efficiency and consistency.
• Work closely with dispatch, install, and leadership teams to ensure seamless operations and customer satisfaction.
• Represent ACE Home Services as a trusted, service-first leader in the Albuquerque community.

Skills

HVAC management

Team leadership

Sales leadership

Job description

HVAC Service and Sales Manager - ACE Home Services (Albuquerque, NM)

ACE Home Services is growing fast in Albuquerque, and we’re looking for a service-driven HVAC leader who knows how to elevate field performance, deliver exceptional customer experiences, and naturally drive revenue through quality, trust, and team excellence. If you’re passionate about building strong technicians, strengthening service processes, and creating a customer-first culture that fuels sales, this role is built for you.

What's In It For You

• Competetive, industry-leading salary
• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off and Holidays
• Professional Development & Leadership Training
• So much more!

HVAC Manager Responsibilities

• Champion best-in-class service standards that ensure every customer receives exceptional care.
• Improve conversion rates, maintenance completion, system reliability, and customer satisfaction through disciplined execution.
• Coach technicians to identify customer needs, present solutions, and build trust that leads to natural sales opportunities.
• Recruit, train, mentor, and motivate a high-performing team focused on craftsmanship, communication, and professionalism.
• Create a supportive environment where technicians feel valued, supported, and excited to grow their careers.
• Strengthen workflows, safety practices, and service systems to maximize efficiency and consistency.
• Work closely with dispatch, install, and leadership teams to ensure seamless operations and customer satisfaction.
• Represent ACE Home Services as a trusted, service-first leader in the Albuquerque community.

What You Bring

• 3+ years managing or supervising HVAC service/sales teams.
• 1+ years overseeing budgets, revenue, or P&L performance.
• A commitment to quality work, customer care, and technician development.
• Ability to coach technicians on presenting solutions that genuinely benefit customers.
• Hands-on understanding of field operations and technical challenges.
• Clear, confident leadership with excellent organizational abilities.
• Ability to anticipate issues and create effective, scalable solutions.

Ready to Lead a Service-First Team in Albuquerque?

If you’re a service-driven leader who knows how to inspire technicians, elevate customer care, and grow revenue through trust and quality, ACE Home Services wants you on our team.

ACE Home Services is an Equal Employment Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications - without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Posted Min Pay Rate

USD $80,000.00/Yr.

Posted Max Pay Rate

USD $110,000.00/Yr.