HVAC Maintenance Technician

Keil Heating and Air Conditioning, Inc; Wayne (NJ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

On-the-job training

Weekday schedule + overtime

Advancement opportunities

Professional environment

Uniforms

Paid holidays and personal days

Medical insurance

Dental insurance

Life insurance

Long-term disability insurance

401K with company match

Bonus incentives and residual income

Profit sharing

Job summary

KEIL Heating and Air Conditioning seeks a skilled residential Service Technician for a full-time role in Northern New Jersey. You will perform maintenance and service on furnaces, boilers, and air conditioning systems, working directly with homeowners with a positive, professional attitude.

Responsibilities include presenting replacement options, using iPads for field invoices, and coordinating with a friendly team that values quality service and customer satisfaction.

Qualifications

• HVAC technical school graduate with strong residential service experience.
• Certifications in Refrigeration (Universal) and Gastite are preferred.
• NATE certification is a plus; continuing education is valued.

Responsibilities

• Perform maintenance on gas furnaces, boilers, and central AC systems in residential homes.
• Provide service and upgrades while maintaining a customer-focused approach.
• Carry personal tools; KEIL provides major tools and support.

Skills

High energy

Positive attitude

Interpersonal communication

Communication skills

Problem solving

Organized

Detail-oriented

Decision making

Instruction & training

Customer focus

Education

HVAC technical school graduate

2-5 years residential service experience

Universal Refrigeration Certification

Gastite certification

Manufacturer's training certifications

NATE Certification (plus)

Continuing education proof

Tools

Windows OS

iPad

Job description

Smart, Caring and Responsible Maintenance and Service Technician wanted full-time. KEIL Heating and Air Conditioning are seeking an experienced residential Service Technician for a full-time position. KEIL has been providing comfort to homeowners in Northern New Jersey for over a century and we have a growth opening. This is a great opportunity to be part of a wonderful staff that takes care of our established customer base, some of which have been with us for three generations. We have a fun customer focused environment with friendly, caring co-workers. We're a company committed to quality service by empowering reliable & self-motivated individuals. Goal-oriented candidates will provide planned maintenance and service to our homeowner customers. We are a residential-based company that provides services on ductless, central and high-velocity air conditioning systems as well as gas and LP-fired furnaces, water and steam boilers. Knowledge of using an iPad is a plus as we dispatch, Flat Rate prices and Invoices using our proprietary software on iPads in the field and in the office.

Primary Responsibilities

• Perform maintenance on gas furnaces, gas water and steam boilers and central air conditioning systems, water heaters, etc. in the manor set forth by KEIL.
• Perform service on gas furnaces, gas water and steam boilers and central air conditioners and water heaters, etc. in the manor set forth by KEIL.
• You must be customer focused and always be prepared to deal directly with the homeowner on their terms and always with a positive attitude.
• Provide your own hand tools (A complete list is provided by KEIL). KEIL will provide all major tools.
• You must be able to climb a ladder both inside and outside of the home without fear of heights.
• You must be able to lift and move 75 pounds or more with frequency.
• You must be able to clearly and concisely offer replacement systems, accessory items and maintenance agreements to our customers.
• You will participate in our Emergency night service rotation.
• Have a clean driving record and a current New Jersey driver’s license.
• You must have your own transportation to and from our office.
• Other responsibilities as assigned by management.

Key Competencies

• We are only looking for individuals that possess a high energy level and a positive attitude.
• Strong Interpersonal and communication skills - verbal and written (English).
• Strong Listening, problem analysis and problem-solving skills.
• Well-organized, accurate and detail-oriented with a hands-on attitude.
• Ability to make fast, accurate and logical decisions.
• Ability to follow instructions and to provide instruction to others.

Education and Experience

• HVAC Technical school graduate (Top 10% Only).
• 2 - 5 years of experience in the residential installation, maintenance and service field.
• Continuing education proof.
• Refrigeration Certification - Universal.
• Gastite certification.
• Manufacturer's training certifications.
• Customer sales skills.
• NATE Certification is a plus.
• Computer skills including proficiency in windows based systems.

Benefits

• On-the-job training (30 - 60 days with a series of mentors).
• 7:00 - 3:30 Monday - Friday alternate Saturdays plus additional overtime as required.
• Advancement opportunities throughout the company.
• Professional working environment with your co-workers and our customers.
• Uniforms.
• Paid holidays and personal days.
• Medical Insurance.
• Dental insurance.
• Life Insurance.
• Long-term disability insurance.
• 401K plan with company match is provided.
• Bonus incentives and residual income opportunities are available.
• Profit sharing program based upon hitting company goals.