HVAC Maintenance Technician

Hiller Plumbing, Heating, Cooling & Electrical; Tennessee; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

Paid vacation

Paid holidays

401k with company match

Employee referral program

Regular performance reviews

Paid training

Job summary

Hiller Plumbing, Heating, Cooling & Electrical is seeking an HVAC technician to assist in maintenance and repair for residential and commercial customers. You will identify issues, communicate findings, and help ensure customer satisfaction through quality service.

Responsibilities include completing documentation, transporting tools, inventory control, and coordinating with management for service decisions. A valid driver's license and basic HVAC experience are preferred.

Qualifications

• Knowledge of HVAC service and repair best practices.
• Excellent customer service skills with a drive to exceed expectations.
• Ability to use a computer tablet or smartphone and read maps/GPS.

Responsibilities

• Maintain and repair heating, ventilation, and cooling units for residential/commercial clients.
• Prepare written option sheets with findings and recommendations.
• Complete required service documentation and handle fees with office staff.
• Transport materials and tools to the job site and keep inventory/truck clean.
• Inform a manager if the customer does not have HVAC service before leaving.
• Perform other duties as assigned.

Skills

Analytical skills

Customer service

GPS/map usage

Team player

Attention to detail

Education

High School diploma or GED

Job description

Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

WHY Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

• Our Family Owned & Care Culture
• OUR VALUES
• Healthy Work/Life Balance
• Established Career Paths
• Advancement Opportunities
• Year-round work – NO LAYOFFS
• 401k Plan w/ Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state-of-the-art facility

Benefits

Medical, Dental & Vision insurance

Long and Short-term disability

Company paid $50,000 life insurance

Company paid vacation

Paid holidays

Medical Flex Spending accounts – Family care

Job Responsibilities

Assists in the maintenance and repair of heating, ventilation, and cooling units for residential and/or commercial customers. Assists in thorough and accurate HVAC inspection and communicates findings and recommendations to the client in a written option sheet. Assist in the completion of all required documentation on services and collects, records and delivers fees to office administration. Transport materials and tools to the job site and provide proper accounting of assigned tools. Keep truck clean, stocked and accurately inventoried. Inform a manager if the customer does not have HVAC service before leaving the call. Perform other duties as assigned.

Qualifications

Knowledge, Skills and Abilities:

Possess good analytical skills and attention to detail. Excellent customer service skills with desire to exceed customer expectations. Must be able to use a computer tablet, smart phone and read a map or follow GPS.

Requirements

A High School diploma or general education degree (GED) required.

One to three years experience preferred but not required in maintenance, troubleshooting and correcting diverse HVAC service issues.

A valid driver’s license, and approved to drive by Company’s insurance carrier.

Must be highly organized with good attention to detail and follow through.

Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.

Excellent customer service skills with desire to exceed customer expectations.

Function in a team environment.

$18 - $28 an hour

We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.