HVAC Maintenance Technician

Authority Brands; Indianapolis (IN); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated HVAC Maintenance Technician to ensure the optimal performance of residential heating and air conditioning systems. This role involves conducting maintenance calls, documenting service details, and providing exceptional customer service. The ideal candidate will have a strong commitment to safety and professionalism, ensuring a high-quality experience for customers. Join a company that values its employees and offers competitive salaries along with a comprehensive benefits package, including PTO and 401(k). If you are passionate about home services and customer satisfaction, this opportunity is perfect for you.

Benefits

PTO

Paid Holidays

401(k)

Full Benefits Package

Qualifications

• Ability to pass NATE Core Test.
• Valid driver’s license and a clean driving record.

Responsibilities

• Conduct maintenance calls on HVAC systems.
• Document service details accurately.
• Maintain a professional image with customers.

Skills

Communication Skills

Customer Service Skills

NATE Core Test

Education

GED or High School Diploma

Associate's degree in related field

Job description

Authority Brands Inc. headquartered in Columbia, MD is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.

TheHVAC Maintenance Technician provides maintenance on residential heating and air conditioning systems according to company standards while providing the customer with a high-quality experience.

Responsibilities:

• Conduct Comfort Club and revenue maintenance calls as well as parts/component replacement calls.
• Accurately documents age and type of each system component on invoices, costs for services and services completed.
• Debrief service call with dispatch after each service call.
• Inspection of area for cleanliness after job completion.
• Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
• Maintain a professional image and a courteous demeanor with customers and associates at all times.
• Follow safety policies and procedures.
• Abiding by ALL One Hour standards of performance and code of ethics.
• Respecting the customer’s property.
• Participate in ALL company sponsored training classes.
• Assist in mentoring and training maintenance technicians.

Qualifications:

• GED or High School Diploma
• Associate's degree in related field preferred
• Ability to pass NATE Core Test
• Solid communication and customer service skills
• Valid driver’s license and a clean driving record
• Ability to pass a background check and drug screen.

We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.

Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa’s at this time.

Authority Brands Inc. is an Equal Opportunity Employer