HVAC Maintenance Sales Representative

LC Anderson Inc; Boston (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive healthcare coverage

401(k) with 5% match

Paid time off & holidays

Company vehicle or allowance

Mobile phone allowance

Uniforms and boot allowances

Referral bonus $2,500 per referral

Career growth programs

Job summary

LC Anderson is seeking an HVAC Service Sales Representative to drive growth in the Boston metro area, building profitable service relationships between new customers and FirstCall Mechanical. You will identify opportunities, schedule appointments, and collaborate with the service team to offer renewable maintenance solutions and decarbonization-oriented offerings.

This role emphasizes strong presentation skills, technical mindset, and a customer-first approach within a growing national HVAC

Qualifications

• 2+ years of commercial/industrial HVAC sales experience.
• Experience selling HVAC PMs and retrofit projects.
• Aptitude for technical knowledge with attention to detail.
• Excellent presentation skills for individual and group settings.
• Experience selling service and maintenance.

Responsibilities

• Identify, target, and qualify prospective new customers; leverage networks for leads.
• Contacts prospective customers and schedules appointments.
• Build a referral network to identify new customers.
• Conduct sales calls to address facilities challenges in HVAC systems.
• Propose solutions emphasizing renewable maintenance and digital service offerings.
• Review proposals and secure commitments to FirstCall Mechanical solutions.
• Lead kickoff meetings, resolve issues, and extend service agreements.
• Monitor account status using BuildOps and other tools.
• Develop territory marketing plans aligned with business strategy.

Skills

HVAC sales

Customer relationships

Prospecting & lead gen

Presentation skills

Renewable maintenance sales

Tools

CRM software

BuildOps

Job description

LC Anderson is a commercial and industrial HVAC/R services provider in the Boston metro area. Founded in 1943, LC Anderson partnered with FirstCall Group in 2025.

FirstCall Group is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.

FirstCall Group not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

BENEFITS OVERVIEW

FirstCall Group values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances

POSITION OVERVIEW

We are currently seeking an HVAC Service Sales Representative. The HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business. The candidate chosen will be responsible for initiating, establishing and building profitable service relationships between new customers and FirstCall Mechanical.

JOB RESPONSIBILITIES

• Follows a disciplined and professional process to identify, target and qualify prospective new customers; takes advantage of market conditions and networks effectively to uncover new leads and contacts.
• Contacts prospective customers and schedules appointments
• Builds a referral network to identify new customers
• Conducts sales calls crafted to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation and control system equipment
• Develops a sense of urgency to resolve needs and positions FirstCall Mechanical as the supplier of choice
• Proposes solutions to prospective customers needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarbonization
• Understands the customer's business and speaks their language
• Reviews and finalizes proposals with prospects and secures their commitment to the FirstCall Mechanical solution
• Conducts customer kick-off meetings, resolves customer issues, creates pull-through opportunities, maintains service agreements, extends service agreements and supports the collections process
• Keeps management informed of progress and account status using BuildOps tool and other means
• Develops and implements territory marketing plans consistent with the FirstCall Mechanical business strategy

ACCOUNTABILITIES

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC & Refrigeration needs

ORGANIZATIONAL ALIGNMENT

This position reports to the local Branch Leader and is responsible to the entire service team and all our customers.

QUALIFICATIONS

• 2+ years of commercial and/or Industrial HVAC sales experience
• 2+ years of experience selling HVAC PMs and retrofit projects
• Aptitude for technical knowledge with high level of attention to detail
• Excellent presentation skills complete with the ability to captivate in both individual and group communications.
• Experience selling service and maintenance
• Exposure to sales methodologies, standards, and disciplines.