Maintenance Sales Representative

FirstCall Group; South Amboy (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Comprehensive Healthcare Coverage

Generous Referral Bonus

Job summary

FirstCall Group is seeking a Maintenance Sales Representative to enhance the growth and profitability of our HVAC Service business in South Amboy, NJ. The candidate will identify new business opportunities, develop customer relationships, and secure long-term service agreements.

This role demands a proactive sales professional capable of creating opportunities and expanding our presence in the commercial HVAC market. The position offers competitive pay and comprehensive benefits, aligning with our commitment to employee success.

Qualifications

• 2-3+ years of progressive sales experience, preferably in HVAC or related industries.
• Proven ability to develop new business and generate leads.
• Experience selling HVAC service agreements or preventative maintenance programs preferred.

Responsibilities

• Identify, target, and develop new business opportunities through various techniques.
• Create and maintain a strong sales pipeline and engage prospective customers.
• Conduct sales calls and meetings to understand customer needs.

Skills

Sales experience

Negotiation skills

Relationship building

Technical HVAC knowledge

Job description

Location: South Amboy, NJ

Benefits Overview

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowance

Position Overview

We are currently seeking a Maintenance Sales Representative to drive the growth and profitability of our HVAC Service business. This role is responsible for identifying new business opportunities, developing relationships with prospective customers, and securing long-term service agreements that deliver value to our customers and support FirstCall Mechanical's continued growth. The ideal candidate is a proactive, goal-oriented sales professional who excels at creating opportunities, building relationships with key decision-makers, and expanding our presence within the commercial HVAC market through service agreement sales, preventative maintenance solutions, and customer-focused partnerships.

Job Responsibilities

• Proactively identify, target, and develop new business opportunities through prospecting, networking, referrals, market research, and relationship building.
• Create and maintain a strong sales pipeline by consistently engaging prospective customers, scheduling appointments, and advancing opportunities through the sales process.
• Conduct discovery meetings and sales calls with Facility Directors, Property Managers, Building Owners, and key decision-makers to understand HVAC challenges, operational goals, and service needs.
• Identify customer pain points related to equipment reliability, system performance, energy efficiency, operating costs, and preventative maintenance needs.
• Educate prospective customers on the value of proactive HVAC maintenance, service agreements, digital service solutions, sustainability initiatives, and long-term equipment performance.
• Develop customized service solutions by leveraging FirstCall Mechanical’s capabilities and resources to meet customer needs and create long-term partnerships.
• Prepare, present, negotiate, and close proposals while effectively communicating the value of FirstCall Mechanical’s HVAC service and maintenance offerings.
• Drive growth of recurring maintenance agreements by converting new opportunities into profitable customer relationships and expanding service opportunities.
• Collaborate with operations teams to ensure successful customer onboarding, kickoff meetings, and a seamless transition from sale to service delivery.
• Maintain accurate sales activity, customer information, pipeline updates, and account progress within BuildOps and other company systems while developing territory growth strategies aligned with FirstCall Mechanical’s goals.

Accountabilities

• Consistently achieve sales goals by generating new opportunities and expanding FirstCall Mechanical’s customer base.
• Continually develop technical HVAC knowledge and sales skills through FirstCall Academy and ongoing industry learning.
• Deliver an exceptional customer experience to ensure FirstCall Mechanical remains the trusted partner for HVAC and Refrigeration needs.
• Represent FirstCall Mechanical with professionalism, urgency, and commitment to customer success.

Qualifications

• 2‑3+ years of progressive sales experience, preferably in HVAC, commercial services, facilities, construction, or a related industry.
• Proven ability to develop new business, generate leads, and successfully close sales opportunities.
• Experience selling HVAC service agreements, preventative maintenance programs, or recurring service solutions preferred.
• Strong understanding of commercial HVAC systems and building operations preferred.
• Ability to communicate technical concepts clearly and effectively to customers and decision-makers.
• Strong presentation, negotiation, and relationship‑building skills.
• Self‑motivated with the ability to manage a territory, prioritize opportunities, and drive results independently.
• Experience utilizing CRM or sales management tools preferred.

Behavioral Profile

Language Skills: Ability to read and comprehend instructions, correspondence, and business documents. Ability to effectively communicate professionally through written and verbal communication. Ability to present information clearly and confidently in individual and group settings with customers, clients, and internal teams.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, percentages, margins, and sales projections. Ability to interpret basic reports and sales metrics.

Reasoning Ability: Ability to identify customer needs, evaluate challenges, recommend solutions, and make sound business decisions. Ability to manage multiple opportunities, prioritize activities, and adapt to changing customer and market conditions.

Environmental Requirements

This position requires regular travel to customer locations, job sites, and business meetings. The employee will work in a field environment and interact with customers in commercial facilities.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer equipment, reach with hands and arms, and communicate effectively. The employee frequently stands, walks, and sits. The employee may occasionally climb, balance, stoop, kneel, crouch, or crawl while visiting customer locations. The employee must regularly lift and or move up to 25 pounds and occasionally lift and or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.