HVAC Lead Installer

ZipRecruiter; Wheeling (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a small, family-owned HVAC business as a Lead Mechanic Pro. You will perform and supervise heating and air conditioning installations while ensuring a high-quality customer experience. This position offers growth opportunities in a supportive environment with a focus on professional development.

Qualifications

• Valid driver’s license required.
• Ability to work from ladders and lift heavy equipment.
• Physical stamina for various physical tasks.
• Compliance with local codes and inspections.

Responsibilities

• Supervise installation teams and manage projects.
• Troubleshoot HVAC systems for residential and commercial clients.
• Ensure compliance with company policies and local codes.
• Train installation employees and address customer issues.

Skills

Mechanical aptitude

Safe operation of hand tools

Effective communication

Customer service

Installation of HVAC systems

Refrigeration cycle troubleshooting

Knowledge of low voltage systems

Duct design and installation

Training skills

Education

EPA Universal Refrigerant Handling License

Job description

The Installer – Lead Mechanic Pro provides a high-quality customer experience by performing heating and air conditioning installations that meet company standards. Installations will include advanced controls and troubleshooting abilities. This position will also supervise the work of other installers to maintain exceptional and timely job performance.

Requirements

• Valid driver’s license
• Ability to work from 28’ extension ladder and 12’ step ladder
• EPA Universal Refrigerant Handling License
• Ability to lift/move up to 10 pounds regularly, 25 pounds frequently, and up to 100 pounds occasionally
• Work in loud conditions
• Physical ability to stand, walk, use hands, reach, stoop, kneel, crouch, talk, hear, climb, balance, and smell
• Sitting may be required up to 75% of the time due to driving
• Visual requirements include close, distance, peripheral vision, depth perception, and focus adjustment
• Meet all qualifications and have tools required for Junior Tech to Lead Mechanic Pro levels

Skills

• Mechanical aptitude
• Safe operation of hand and power tools, testing devices, genie and scissor lifts
• Effective communication with customers and coworkers
• Excellent customer service and handling challenging situations
• Installation and troubleshooting of air conditioning units, heat pumps, furnaces, air handlers (including geothermal)
• Refrigeration cycle troubleshooting
• Knowledge of line and low voltage systems, connecting accessories including zoning systems
• Design, installation, and troubleshooting of duct systems
• Installation of hydronic and multizone mini-split systems

Responsibilities & Expectations

• Adhere to vehicle policies and procedures
• Assist with equipment staging and job prep
• Report issues with tools or vehicles
• Manage truck loading and replenishment
• Collaborate with customers, coworkers, subcontractors, vendors
• Complete jobs within labor budget and all paperwork daily
• Troubleshoot residential and light commercial systems
• Work a staggered schedule if required
• Obtain or have ability for residential air balancing certification
• Ensure compliance with local codes and pass inspections
• Manage installation teams and supervise projects
• Follow instructions from supervisors/dispatchers
• Properly size and draw ductwork
• Train installation employees
• Address customer complaints and find beneficial solutions
• Maintain professional appearance and attitude
• Oversee installations from start to finish independently

Performance Metrics

• Punctuality
• Continued education
• Adherence to policies
• Work quality to standards
• Callback rate below 3%
• Complete all installation paperwork
• Finish 95% of jobs within labor budget
• Positive reviews from customers and coworkers
• Leadership skills

Training Opportunities

• Advanced low voltage controls
• Duct design
• Zoning controls
• Commercial installation practices
• Air balancing
• Geothermal retrofit installations and GPM settings
• Specialty equipment and modulating systems
• Installation of boilers and recommending additional services

Company Description

We are a small, family-owned HVAC business serving the northshore for 35 years. We handle residential, light commercial, and restaurant refrigeration. Located in Highwood, we are community staples who love where we live. We offer growth opportunities for HVAC professionals in a supportive environment.