HVAC Installation Coordinator – Scheduling & Operations

Logan A C Heat Services B29Ac6F9712D; Dayton (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision Insurance

Disability Insurance

401(k) with Company Match

Paid Time Off

Bonus Opportunities

Paid Training

Career Growth Opportunities

Job summary

Logan Services is seeking an HVAC Installation Coordinator in Dayton, OH, to manage residential HVAC installations from start to finish. In this full-time on-site role, you'll coordinate schedules, facilitate communication between customers and installers, and ensure projects remain organized throughout their lifecycle.

No HVAC experience is necessary! If you're organized, dependable, and passionate about customer service, this could be the perfect career opportunity for you.

Qualifications

• 1–3 years of scheduling, dispatch, operations, or project coordination experience preferred.
• Experience in customer service or administration is beneficial.

Responsibilities

• Coordinate daily residential HVAC installation schedules.
• Communicate with customers and field teams.
• Monitor projects from sale through completion.
• Address customer concerns and provide updates.

Skills

Organizational Skills

Problem Solving

Communication

Time Management

Detail Oriented

Tools

ServiceTitan

Microsoft Office

Job description

HVAC Installation Coordinator – Scheduling & Operations | Full-Time | On-Site | Dayton, OH

Keep Installations Moving. Keep Customers Happy. Build a Career.

Are you organized, great with people, and able to manage multiple priorities? Do you enjoy scheduling, solving problems, coordinating teams, and making sure the details don't fall through the cracks?

Logan Services is looking for an HVAC Installation Coordinator – Scheduling & Operations to coordinate residential HVAC installations from sale through completion. You'll work closely with customers, installers, sales, field leadership, logistics, and internal teams to keep projects organized and on schedule.

You don't need HVAC experience to succeed in this role. If you have experience in customer service, scheduling, dispatch, project coordination, administration, or operations, your skills could transfer well.

Why Join Logan Services?

Since 1969, Logan Services has proudly served homeowners throughout Dayton and expanded into Columbus, Cincinnati, and Northern Kentucky. We invest in our people, provide opportunities to grow, and believe in doing things the right way.

Many people join Logan looking for a job and stay because they find a career with room to grow.

What We Offer

• Competitive Pay
• Medical, Dental & Vision Insurance
• Short- & Long-Term Disability Insurance
• 100% Company-Paid Life & AD&D
• 401(k) with 4% Company Match + Roth Option
• PTO & Paid Sick Time
• Bonus & Profit-Sharing Opportunities
• Paid Training
• Career Growth Opportunities
• Monday–Friday On-Site Schedule

The Big Task

As an HVAC Installation Coordinator – Scheduling & Operations, you'll be the person behind the scenes making sure residential HVAC installations stay on track.

You'll coordinate schedules, communicate with customers and field teams, track permits and payments, coordinate installation details, and solve problems before they become bigger problems.

If you like being the person who keeps everyone organized and knows what needs to happen next, you'll thrive in this role.

What You'll Do

• Coordinate daily residential HVAC installation schedules.
• Work with installers and field leadership to ensure jobs are properly prepared.
• Monitor projects from sale through completion.
• Address customer concerns and provide timely updates.
• Coordinate installer schedules, Saturday availability, and approved time off.
• Coordinate gas line installations from scheduling through completion.
• Monitor permits and customer balances and partner with other departments as needed.
• Maintain accurate customer and installation records.
• Process paperwork, payments, permits, and required documentation.
• Use ServiceTitan, Microsoft Office, Wells Fargo, Synchrony, and other company systems.
• Identify opportunities to improve scheduling and operational processes.

What We're Looking For

We're not necessarily looking for someone who already knows HVAC.

We're looking for someone who knows how to organize, communicate, solve problems, and get things done.

You may be a great fit if you've worked as a:

• Scheduling Coordinator
• Dispatcher
• Project Coordinator
• Operations Coordinator
• Construction Coordinator
• Service Coordinator

You'll Be Successful If You:

• Are organized and detail-oriented.
• Can manage multiple priorities.
• Communicate confidently with customers and coworkers.
• Enjoy solving problems and taking initiative.
• Are comfortable using computers and multiple software systems.
• Adapt well when priorities change.
• Have strong follow-through.
• Work well independently and as part of a team.

1–3 years of scheduling, dispatch, operations, or project coordination experience is preferred. HVAC, plumbing, construction, home services, logistics, or ServiceTitan experience is a plus but not required.

If you're organized, dependable, good with people, and willing to learn, we can teach you the HVAC side of the business.

Make an Impact at Logan

You're not just moving paperwork. You're coordinating the customer journey.

Your work helps installers have what they need, keeps schedules running efficiently, prevents problems, and ensures homeowners know what to expect.

When everything runs smoothly, it's because you made it happen behind the scenes.

Our PARTE Values

People First – We treat our employees, customers, and communities with respect and care.

Agile – We adapt quickly and look for better ways to work.

Radical Ownership – We take responsibility, solve problems, and follow through.

Teamwork – We work together to support one another and deliver an exceptional customer experience.

Excellence – We continually raise the standard and take pride in doing things the right way.

Grow Your Career With Logan Services

If you're looking for a scheduling, operations, project coordination, or customer service career in Dayton, this is an opportunity to build a long-term career with a growing company.

You don't need years of HVAC experience. You need organization, communication, problem-solving skills, and a willingness to learn.

After-Hours On-Call Rotation

Coordinators participate in a rotating after-hours scheduling schedule, with each coordinator covering approximately one week every two months.

Equal Opportunity Employer

Logan Services, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to creating an inclusive workplace and providing equal employment opportunities to all qualified applicants in accordance with applicable law.