HVAC General Manager

Sivadconsulting; Las Vegas (NV); On-site; USD 170,000 - 200,000; Full time

Job summary

Sivadconsulting in Las Vegas, NV is seeking an HVAC General Manager to lead our residential service center, directing operations to hit revenue goals while keeping customer focus and brand integrity. The role requires building a winning team, managing performance, and driving growth in a competitive market.

The ideal candidate will have a long track record in service leadership, deep financial acumen, and the ability to execute programs that improve service delivery and profitability.

Qualifications

• 10+ years leading B2C and B2B teams.
• 8+ years leading fast-paced service organizations with growth.
• Bachelor’s degree plus 4–6 years experience; Master’s preferred.
• Consistent track record of meeting and exceeding revenue objectives.

Responsibilities

• Assumes full operational responsibility for profit and loss.
• Establishes a culture of high customer satisfaction among service center personnel.
• Administers company policies and procedures across the service center.
• Conducts annual performance evaluations and salary reviews.
• Prepares forecasts, budgets, and reports; manages paperwork flow.
• Recruits, selects, and trains service center staff.
• Performs financial analysis to identify trends and take corrective actions.
• Optimizes the service center to operate efficiently and meet goals.
• Develops new programs and executes plans to meet sales objectives.
• Keeps abreast of competitors and shares best practices across the organization.
• Collaborates with local management to maintain safety and sales practices in the field.
• Spends at least 5% of time in the field to gain perspective.
• Manages three or more front-line managers overseeing sales and service teams.

Skills

Leadership

Interpersonal skills

Forecasting

Team building

Safety compliance

Multitasking

Analytical thinking

MS Office

Education

Bachelor's degree

4–6 years experience

Master's degree preferred

Tools

Microsoft Office

Job description

HVAC General Manager - Las Vegas, Nevada

Responsible for the overall success and management of our Residential HVAC service center. Our General Managers plan, organize, direct, coordinate, and control service center activities and functions to achieve revenue goals and objectives while maintaining a strong customer focus, leveraging the brand, and driving employee engagement in a rapidly changing and highly competitive business environment.

ESSENTIAL FUNCTIONS:

• Assuming full operational responsibility for profit and loss-related activities.
• Establishing a team culture among service center personnel and holding the team to a high standard of customer satisfaction.
• Consistently administering company policies and procedures throughout the service center.
• Monitoring and maintaining job satisfaction among personnel by completing annual performance evaluations and salary reviews in a thorough and timely manner.
• Preparing business forecasts, budgets, and other reports in addition to monitoring the timely flow of paperwork necessary to the service center.
• Recruiting, selecting, and training all service center employees.
• Financial analysis to identify trends and prospective problem areas and taking immediate action based on findings.
• Optimizing the service center to provide service, complete tasks, and otherwise perform efficiently.
• Developing new programs and executing established plans to meet and exceed sales goals.
• Maintaining a working knowledge of competitors, developing innovations to maintain market lead, and sharing best practices across the organization.
• Partnering with local management and personnel to maintain best practices for safety and sales generation in the field.
• Service center managers should spend at least 5% of their time in the field to gain a bottom-up perspective.
• Manage three or more front-line managers who indirectly supervise a field workforce of sales and service teams for both residential and commercial customers.

BASIC QUALIFICATIONS (INCLUDING EDUCATIONAL REQUIREMENTS)

• Minimum of 10 years leading teams servicing Business to Consumer & B2B customer markets
• Minimum of 8 years of experience successfully leading a fast-paced service organization and a proven track record of growing a business.
• Bachelor's degree required and 4 to 6 years of related experience, or equivalent combination of education and experience. Master's degree preferred.
• Consistent track record of meeting and exceeding revenue objectives.

SPECIAL KNOWLEDGE/SKILLS AND/OR ABILITIES:

• Strong interpersonal/communication skills. (Oral and written)
• Ability to start and motivate a group of individuals to act as a team towards a common goal.
• Analyze cost and forecast data to ensure alignment with the Division's goals and objectives.
• Build a team culture by recruiting, motivating, and training the staff.
• Review and promote the maintenance of a safe, accident-free, and healthy work environment.
• Demonstrated proficiency with multitasking, time management skills, and the ability to prioritize and plan.
• Excellent analytical skills, financial acumen, and attention to detail.
• Computer proficiency. (Microsoft preferred)

Compensation: $170,000–$200,000 + bonus