HVAC Field Technical Support Representative - Northeast

Rheem; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Rheem is seeking a Field Technical Support Representative to deliver commercial HVAC technical advice and training to customers, distributors, and dealers. The role focuses on proper application, installation, operation, and service of our products in the Northeast region and requires field-based work near a major US airport.

The position emphasizes hands-on field support, customer training, and collaboration with a network of distributors to drive reliable, efficient, and sustainable HVAC

Qualifications

• Experience providing technical HVAC support and training to customers.
• Willingness to travel within Northeast region and serve distributors and dealers.

Responsibilities

• Provide commercial HVAC technical advice and training to customers, distributors, and dealers.
• Assist with installation, operation, and service guidance for Rheem products.
• Support customers in the Northeast district with field-based technical assistance.

Skills

HVAC technical support

Customer training

Field service

Job description

At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading global manufacturer of heating, cooling, and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem - and help shape the future of products that impact lives—every day.

Our Field Technical Support Representative will provide Commercial HVAC technical advice and training to customers including distributors and their dealers on the proper application, installation, operation, and service of our products. This position will serve our Northeast district. This position is field based within the Northeast region and must be based near a major US airport.