HVAC Field Support Specialist

Sila Services, LLC; Stoneham (MA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) match

Disability insurance

Life insurance

Tuition reimbursement

Development opportunities

Job summary

Sila in Stoneham, MA is seeking a Warehouse Runner to keep field teams moving by ensuring equipment and supplies reach the right places. You’ll pickup, verify, load, and deliver HVAC and plumbing gear, and support technicians with timely deliveries.

We value dependability, organization, and teamwork. You’ll handle paperwork, maintain a clean vehicle, and provide professional service while staying flexible to schedule changes.

Qualifications

• High school diploma or equivalent is required.
• Valid driver's license and clean driving record.
• HVAC, plumbing, warehouse, or delivery experience is a plus.
• Ability to work independently and as part of a team.

Responsibilities

• Pick up, receive, verify, load, and deliver HVAC and plumbing equipment, materials, parts, and supplies.
• Ensure technicians and field teams have the equipment they need for their jobs.
• Complete required paperwork and documentation accurately for each job.
• Maintain a clean, organized, and safe company vehicle.
• Provide professional and courteous customer service during deliveries and pickups.
• Communicate effectively with coworkers, supervisors, technicians, and customers.

Skills

Attention to detail

Customer service

Communication

Independent worker

Team player

Multitasking

Education

High school diploma or equivalent

Tools

GPS navigation

Basic vehicle maintenance

Job description

Warehouse Runner

Sila | Stoneham, MA | Full-Time

Are you dependable, organized, and someone who likes staying busy? Sila is looking for a Warehouse Runner to join our team in Stoneham, MA. In this role, you’ll help keep our field teams moving by making sure the right equipment, materials, and parts get where they need to go.

You’ll be part of a team that takes pride in doing things the right way, supporting one another, and providing great service to our customers and field professionals. If you’re comfortable working on the go, enjoy a hands-on environment, and take pride in being someone your team can count on, we’d love to have you join us.

Benefits

• Competitive Compensation: $45,000 with weekly pay!
• Medical, Dental, and Vision Insurance
• Paid Vacation and Holidays
• 401(k) with Company Match
• Company-Paid Short-Term and Long-Term Disability Insurance
• Company-Paid Life Insurance
• Tuition Reimbursement
• Learning and Professional Development Opportunities

What You’ll Do

• Pick up, receive, verify, load, and deliver HVAC and plumbing equipment, materials, parts, and supplies
• Make sure technicians and field teams have the equipment and materials they need for their jobs
• Complete required paperwork and documentation accurately for each job
• Maintain a clean, organized, and safe company vehicle
• Provide professional and courteous customer service during deliveries and pickups
• Communicate effectively with coworkers, supervisors, technicians, and customers
• Follow all company safety policies and procedures
• Complete all assigned tasks efficiently, safely, and accurately
• Stay flexible and adaptable as schedules, assignments, and business needs change
• Support the warehouse and field teams with additional duties and responsibilities as needed
• Represent Sila professionally and respectfully in all interactions

What We’re Looking For

• High school diploma or equivalent
• Valid driver's license and clean driving record
• At least 2 years of driving experience preferred
• HVAC, plumbing, warehouse, delivery, or related experience is a plus
• HVAC school or technical training is a plus
• Basic knowledge of HVAC systems preferred
• Strong attention to detail and organizational skills
• Excellent customer service and communication skills
• Ability to work independently while also being a strong team player
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Strong understanding of workplace safety
• Reliable, dependable, and willing to jump in wherever needed
• Flexibility to work Monday through Friday, with occasional weekends as needed
• Ability to lift up to 75 pounds and regularly stand, bend, stoop, reach, lift, and travel to various locations

Why Join Sila?

At Sila, we believe in investing in our people and creating opportunities for them to grow. As a Warehouse Runner, you’ll play an important role in supporting the technicians and teams who serve our customers every day.

If you’re dependable, hardworking, and ready to be part of a team where your work makes a difference, come grow with Sila!