HVAC Field Service Manager — Lead Tech Team, Take-Home Van

One Hour Heating & Air Conditioning of Sandy, UT; Sandy (UT); On-site; USD 87,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Take-home service van

Company phone/tablet

Uniforms provided

Paid training and certifications

Opportunity for advancement

Job summary

One Hour Heating & Air Conditioning of Sandy, UT is seeking an HVAC Service Manager (Working Lead) to join our growing franchise. This hands-on leadership role will supervise the service team, run calls, and work directly with the owner on how the business grows.

You will lead technicians, manage daily operations, and drive performance metrics like revenue and ticket averages while representing a national brand known for reliability and quality service.

Qualifications

• 5+ years residential HVAC service experience, including leading or mentoring technicians.
• EPA Section 608 Universal Certification (NATE preferred).

Responsibilities

• Run advanced diagnostics, service, and repair on residential HVAC systems.
• Lead, mentor, and hold the technician team to a standard on quality, safety, and customer communication.
• Be the field point-person for daily operations, coordinating with dispatch and ownership.
• Handle escalations and complex calls on site.
• Help recruit, onboard, train, and evaluate technicians.
• Work with the owner on performance metrics: revenue, average ticket, close rates, callbacks, customer satisfaction, technician productivity.
• Keep vehicles stocked, maintained, and presentable.
• Support permitting, inspections, and code compliance (EPA and Utah code).

Skills

Leadership

Diagnostic skills

Customer communication

Field service software

Education

EPA Section 608 Universal Certification

Tools

CRM software

Dispatch software

Job-costing software

Job description

One Hour Heating & Air Conditioning of Sandy, UT is seeking an HVAC Service Manager (Working Lead) to join our growing franchise. This hands-on leadership role will supervise the service team, run calls, and work directly with the owner on how the business grows.

You will lead technicians, manage daily operations, and drive performance metrics like revenue and ticket averages while representing a national brand known for reliability and quality service.