HVAC Distribution Branch Leader – Clifton, NJ

Rheem Manufacturing Company; Clifton (NJ); On-site; USD 84,000 - 155,000; Full time

Job summary

Rheem Northeast Distribution in Clifton, NJ, seeks a Branch Manager to lead operations, customer service, and team development at the Clifton branch.

The role blends operational excellence with strong people leadership to drive growth and profitability while fostering a positive workplace culture.

Candidates should have HVAC/Hydronics expertise, a related degree, and proven leadership; the company emphasizes safety and continuous improvement.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 7+ years in a distribution/warehouse with strong customer service.
• HVAC and Hydronics knowledge.
• Experience managing and developing a team.
• Strong planning, budgeting, and leadership.
• Proficiency with MS Office and operational systems.
• Excellent written and verbal communication.
• Data-driven with ability to analyze and improve processes.
• Ability to lift up to 50 pounds.
• Safety and continuous improvement mindset.

Responsibilities

• Oversee all branch operations, including customer transactions, warehouse management, inventory, delivery, and financial transactions.
• Ensure the branch operates to the highest standards and meets KPIs.
• Provide input on the annual budget and manage monthly P&L performance.
• Identify and implement process improvements to enhance operational efficiency.
• Collaborate with leadership, sales, and cross-functional teams to support customers and the business.
• Promote and enforce a safe, compliant, hazard-free work environment and safety culture.
• Guarantee top-tier customer service in every transaction and maintain customer relationships.
• Address and resolve customer concerns promptly and professionally.
• Foster a positive workplace culture aligned with core values and provide coaching and development.
• Support training and growth opportunities for team members; recognize achievements and address performance concerns.
• Participate in workforce planning, recruitment, and onboarding for new hires.

Skills

Customer service

Team leadership

Data analysis

Communication

Education

Bachelor’s Degree in related field

Equivalent work experience

Tools

Microsoft Office Suite

Job description

Rheem Northeast Distribution in Clifton, NJ, seeks a Branch Manager to lead operations, customer service, and team development at the Clifton branch.

The role blends operational excellence with strong people leadership to drive growth and profitability while fostering a positive workplace culture.

Candidates should have HVAC/Hydronics expertise, a related degree, and proven leadership; the company emphasizes safety and continuous improvement.