HVAC Diagnostics Specialist — Technical Support

EAir LLC; Medley (FL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Holiday pay

Career development

Manufacturer training

Long-term growth

Job summary

EAir LLC in Medley, Florida is seeking an experienced Technical Support Specialist (HVAC) to provide diagnostic assistance for residential and light commercial equipment. This office-based role focuses on technical evaluation and support, not field service or sales.

You will troubleshoot, analyze wiring diagrams, and interpret electrical readings to guide contractors and technicians. Bilingual English/Spanish is preferred, and eligibility for career development is highlighted.

Qualifications

• Minimum 3+ years HVAC technical experience.
• Strong ability to read electrical schematics and wiring diagrams.
• Excellent client-facing communication; bilingual English/Spanish preferred.

Responsibilities

• Technical Troubleshooting for HVAC systems via phone/ticketing system (Freshdesk).
• Analyze wiring diagrams, refrigeration circuits, and system performance.
• Interpret voltage, amperage, and pressure readings to identify root causes.
• Document findings and ensure claims meet validation standards.

Skills

HVAC experience

Troubleshooting

Customer communication

Bilingual EN/ES

Tools

Freshdesk

Job description

EAir LLC in Medley, Florida is seeking an experienced Technical Support Specialist (HVAC) to provide diagnostic assistance for residential and light commercial equipment. This office-based role focuses on technical evaluation and support, not field service or sales.

You will troubleshoot, analyze wiring diagrams, and interpret electrical readings to guide contractors and technicians. Bilingual English/Spanish is preferred, and eligibility for career development is highlighted.