HVAC Department Manager - Residential

Superior Comfort; Bristol (RI); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Superior Comfort in Rhode Island is hiring an HVAC Department Manager to lead technicians, coordinate daily service and installation work, and drive profitability. You will ensure safety standards, scheduling, and quality control across projects.

The role requires strong leadership, deep HVAC knowledge, and a commitment to customer satisfaction, with competitive compensation and full benefits. EPA certification and RI license are valued.

Qualifications

• Proven leadership in residential HVAC service and installation operations.
• Strong technical knowledge of heating, cooling, ventilation, and indoor air quality systems.
• Ability to coach and support field teams while driving operational results.
• Familiarity with local HVAC codes, permits, and industry regulations.
• Results-driven mindset focused on efficiency, profitability, and quality workmanship.

Responsibilities

• Lead, manage, and support a team of HVAC Technicians; set performance standards and conduct reviews.
• Coordinate daily workflow for service, maintenance, and installation teams and ensure safety compliance.
• Identify opportunities to grow revenue within HVAC operations and monitor KPIs.
• Provide hands-on technical support in the field when needed and ensure quality workmanship.
• Ensure high-quality, timely, and respectful customer service and address concerns promptly.
• Recruit, train, and mentor plumbing staff and foster a growth-focused team culture.

Skills

Leadership

HVAC knowledge

Team management

Communication

Problem-solving

EPA Certification

RI HVAC license

Job description

Overview

AboutUsSuperior Comfort hasproudlyserved Rhode Island and Southern Massachusettssince2005, delivering trusted heating, cooling, plumbing, and electrical services. What began as a small family business has grown into a team of over 50 professionals dedicated to exceptional service, reliable solutions, and long-term comfort for our customers. We combine the stability of a growing company with the supportive culture of a close-knit team.

RoleSummary

TheHVAC Department Manageroversees day‑to‑day operations, ensures projects are completed safely, on schedule, within budget, and according to quality standards. This position serves as the primary leader for overseeing staff, coordinating labor, materials, subcontractors, and customer communication.

Why Join Our Team

• Competitive compensation ($110,000 - $130,000+ based on performance)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Career growth opportunities within a stable and respected company

What You’ll Do

• Team Leadership:Lead, manage, and support a team of HVAC Technicians. Set performance standards, enforce safety protocols, and foster a culture of accountability and professionalism.Conduct regular coaching, ride-alongs, and performance reviews to ensure team success.
• Operational Oversight:Coordinate daily workflow for HVAC service, maintenance, and installation teams,and ensure compliance with all codes and safety regulations. Work closely with dispatch and office staff to maximize team efficiency.
• Revenue Growth:Identify opportunities for increased sales and profitability within HVAC operations. Monitor KPIs, manage team productivity, and ensure targets are met or exceeded, while driving department performance.
• Technical Excellence:Provide hands‑on support in the field when needed. Serve as a technical resource for the team and ensure all work meets our quality standards.
• Customer Satisfaction:Ensure customers receive high-quality, timely, and respectful service. Proactively address concerns and lead the team in delivering a top‑tier customer experience.
• Team Development:Recruit, train, and mentor plumbing staff. Build a positive team culture focused on growth, skill development, and retention.

What You Will Bring

• Proven leadership experience in residential HVAC service and installation operations.
• Strong technical knowledge of heating, cooling, ventilation, and indoor air quality systems.
• Ability to coach and support field teams while driving operational results.
• Familiarity with local HVAC codes, permits, and industry regulations.
• Results-driven mindset with a focus on efficiency, profitability, and quality workmanship.
• Strong communication, leadership, and problem-solving skills.
• Valid driver's license and clean driving record.
• EPA Certification required.
• RI HVAC license preferred.

Additional InformationPre-employment background check and drug screening may apply, subject to local laws. Superior Comfort Inc. is anequal-opportunity employerand values diversity in the workplace.