HVAC Counter Sales Specialist — Trusted Parts Advisor

Tropic Supply; Miami (FL); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Company-paid health insurance

Dental coverage

Vision coverage

Disability insurance

401(k) with company match

Paid time off

Employee discount programs

Stable family-owned company culture

Job summary

Tropic Supply, Inc. in Miami, FL is seeking a Counter Sales Representative for HVAC and Refrigeration. This full-time, day-shift role focuses on fast, accurate parts advice for technicians and contractors, not a retail position.

You will enter sales orders, process transactions, handle returns and warranties, and help stock and load product in a busy counter environment. Experience with trade customers is valued.

Qualifications

• Experience at a parts counter or trades-adjacent environment is required.
• Comfort with product lookups, order entry, and fast-paced counter operations.
• Clear, professional communication under pressure.

Responsibilities

• Help technicians and contractors identify the right part and answer questions in real time.
• Enter sales orders, process transactions, and handle returns and credits.
• Keep the front end running smoothly when volume is high.
• Assist with stocking, inventory counts, and loading product safely.
• Build relationships to earn loyalty beyond closing a sale.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High School

Job description

Tropic Supply, Inc. in Miami, FL is seeking a Counter Sales Representative for HVAC and Refrigeration. This full-time, day-shift role focuses on fast, accurate parts advice for technicians and contractors, not a retail position.

You will enter sales orders, process transactions, handle returns and warranties, and help stock and load product in a busy counter environment. Experience with trade customers is valued.