HVAC Counter Sales Specialist - Fast-Paced, Customer-Focused

watscocareers; Harlingen (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

WatscoCareers is seeking a Counter Sales Associate for our HVAC wholesale distributorships. The role emphasizes strong customer service in a sales-driven setting and will train in McAllen before relocating to the Harlingen branch in late summer.

Responsibilities include assisting dealers and end users, merchandising, restocking, processing sales orders, and upselling related items, while upholding safety standards and collaborating with internal and external teams.

Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.

Responsibilities

• Interact with internal and outside salespeople, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Perform other duties as assigned

Skills

Interpersonal skills

Sales

Customer service

Problem solving

Multitasking

Willingness to learn

Tools

Microsoft Office

Job description

WatscoCareers is seeking a Counter Sales Associate for our HVAC wholesale distributorships. The role emphasizes strong customer service in a sales-driven setting and will train in McAllen before relocating to the Harlingen branch in late summer.

Responsibilities include assisting dealers and end users, merchandising, restocking, processing sales orders, and upselling related items, while upholding safety standards and collaborating with internal and external teams.