HVAC Counter Sales Specialist — Customer-Driven Growth

Johnstone Supply, The Balsan Group; Broomall (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Medical/dental/vision insurance

Bonus

Earn PTO hours immediately

Paid holidays

Opportunities for development

401K with company match

Job summary

Johnstone Supply, The Balsan Group, a leading HVAC-R distributor in Pennsylvania, seeks a driven counter team member focused on delivering high-level customer service. You will engage customers, provide product guidance, and process transactions with accuracy.

The role emphasizes detail, strong communication, and the ability to upsell and support inventory management. Growth opportunities and a stable team environment are offered by this family-owned distributor.

Qualifications

• A high school diploma or equivalent is required.
• Strong communication and interpersonal skills are essential.
• Attention to detail and ability to multitask in a fast-paced environment.
• Proficiency with computers and different software programs.
• Must be able to bend, stand, reach, pull, lift, and carry items up to 75 pounds.

Responsibilities

• Greet customers and assist them in locating products.
• Answer questions about HVAC products, prices, availability, and usage.
• Handle customer inquiries and concerns professionally and promptly.
• Provide recommendations and guidance based on customer requirements.
• Provide accurate information on in-stock items and quoting processes.

Skills

Customer service

Communication

Multitasking

Computer proficiency

Team player

Education

High school diploma

Tools

POS system

Inventory software

MS Office

Job description

Johnstone Supply, The Balsan Group, a leading HVAC-R distributor in Pennsylvania, seeks a driven counter team member focused on delivering high-level customer service. You will engage customers, provide product guidance, and process transactions with accuracy.

The role emphasizes detail, strong communication, and the ability to upsell and support inventory management. Growth opportunities and a stable team environment are offered by this family-owned distributor.