HVAC Counter Sales Pro — Upsell & Service Excellence

Sid Harvey Industries; Dover (DE); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid vacation and holidays

401(k) with partial company match

Job summary

Sid Harvey’s Dover location is seeking a full-time HVAC Counter Sales representative to provide top-notch customer service at the branch counter in Dover, DE. You will assist customers with orders, demonstrate product knowledge of HVAC equipment, and drive add-on sales while ensuring accurate data entry and inventory awareness.

The role requires professional interaction, adherence to safety rules, and cooperation with the Branch Manager to maintain a clean, efficient branch environment and

Qualifications

• Customer service and upselling at the counter.
• Professional conduct with customers and colleagues at all times.
• Experience with order processing and data entry in computer systems.
• Ability to operate forklift and adhere to safety policies.

Responsibilities

• Assist customers at the counter, take orders and provide excellent service.
• Promote Sid Harvey’s products and upsell to customers.
• Enter customer orders, transfers, pricing and inventory data in the system.
• Maintain neat counter area, warehouse, bathrooms and overall branch appearance.

Skills

Customer service

Upselling

Data entry

Product knowledge

Forklift operation

Safety awareness

Tools

POS system

Inventory software

Job description

Sid Harvey’s Dover location is seeking a full-time HVAC Counter Sales representative to provide top-notch customer service at the branch counter in Dover, DE. You will assist customers with orders, demonstrate product knowledge of HVAC equipment, and drive add-on sales while ensuring accurate data entry and inventory awareness.

The role requires professional interaction, adherence to safety rules, and cooperation with the Branch Manager to maintain a clean, efficient branch environment and