HVAC Counter Sales Pro — Customer-First Expert

BOSC; Madison (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

BOSC in Madison, WI is seeking a friendly UPG Counter Sales Associate to deliver exceptional customer service at the counter. You will process sales and provide product expertise to customers in a fast-paced environment.

Responsibilities include handling transactions, offering product recommendations, maintaining displays, and supporting the sales team with customer needs while keeping the counter clean and well-stocked.

Qualifications

• Proven customer service experience in a retail or counter sales environment.
• Proficiency with POS systems and basic computer skills.
• Strong mathematical abilities.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively in a busy environment.
• Attention to detail and accuracy in transaction processing.
• Professional demeanor with a friendly and approachable attitude.
• Ability to perform physical tasks as required.
• Preferred: Previous sales experience or product knowledge in relevant industry.
• Preferred: Experience with inventory management systems.

Responsibilities

• Process customer transactions accurately using POS systems while maintaining efficient workflow.
• Provide knowledgeable product recommendations and assistance to customers at the counter.
• Handle card payments and other payment methods with accuracy and attention to detail.
• Maintain organized inventory displays and assist with stock management as needed.
• Answer customer inquiries professionally and resolve concerns with a customer-focused approach.
• Build positive customer relationships through friendly and courteous interactions.
• Support the sales team by identifying customer needs and suggesting relevant products.
• Ensure the counter area remains clean, organized, and well-stocked throughout the shift.
• Follow company policies and procedures consistently.
• Contribute to a collaborative team environment by supporting colleagues when needed.

Skills

Customer service

POS proficiency

Mathematics

Communication skills

Multitasking

Attention to detail

Professional demeanor

Physical tasks

Inventory knowledge

Tools

POS systems

Inventory management systems

Job description

BOSC in Madison, WI is seeking a friendly UPG Counter Sales Associate to deliver exceptional customer service at the counter. You will process sales and provide product expertise to customers in a fast-paced environment.

Responsibilities include handling transactions, offering product recommendations, maintaining displays, and supporting the sales team with customer needs while keeping the counter clean and well-stocked.