HVAC Comfort Consultant

Terry's Heating & Air Conditioning; Twin Falls (ID); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

401(k) match

Job summary

Terry's Heating and Air Conditioning seeks an HVAC Comfort Consultant to meet homeowners in their homes, evaluate comfort needs, discuss HVAC options, and provide clear recommendations and estimates. You will guide customers through decisions with a consultative, professional approach.

Ideal candidates listen, educate, build trust, and follow through to drive successful outcomes, with performance-based earning and ongoing training opportunities.

Qualifications

• Previous in-home sales experience preferred.
• Ability to build rapport and trust with homeowners.
• Strong consultative selling and closing skills.
• Excellent verbal and written communication skills.

Responsibilities

• Meet with homeowners for scheduled in-home HVAC sales appointments.
• Evaluate comfort concerns, system needs, priorities, and budget considerations.
• Recommend heating, cooling, indoor air quality, and comfort solutions.

Skills

In-home sales

Rapport building

Consultative selling

Closing skills

Verbal & written communication

Pricing explanations

Follow-up

Organization

Self-motivation

Professional appearance

Job description

HVAC Comfort Consultant

Terry's Heating and Air Conditioning

Help Homeowners Make Confident Comfort Decisions

Since 1977, Terry's Heating and Air Conditioning has provided dependable heating and cooling solutions to homeowners throughout the Twin Falls area. Our reputation has been built on honest recommendations, quality workmanship, and a commitment to taking care of our customers and employees.

We are looking for an HVAC Comfort Consultant to join our team and help homeowners identify the right heating, cooling, and indoor comfort solutions for their homes. This is an ideal opportunity for an in-home sales professional who enjoys building relationships, understanding customer needs, and guiding customers through important purchasing decisions.

If you are motivated by helping people, building trust, and earning based on your performance, we would like to meet you.

Why Work With Terry's Heating and Air Conditioning

• Performance-based earning opportunities
• Health insurance benefits
• Paid vacation
• Paid company holidays
• 401(k) retirement plan with company matching contributions up to 4 percent
• Paid product and sales training
• Continuing education opportunities
• Established company with a strong local reputation
• Year-round sales opportunities
• Career growth and advancement opportunities
• Supportive, team-oriented work environment

Position Overview

As a Comfort Consultant, you will meet with homeowners in their homes to evaluate their comfort needs, discuss available HVAC solutions, and provide clear recommendations and estimates. You will guide customers through the decision-making process while maintaining a consultative, professional approach.

Your ability to listen, educate, build trust, and follow through will be critical to your success in this role.

Essential Responsibilities

• Meet with homeowners for scheduled in-home HVAC sales appointments
• Evaluate customer comfort concerns, system needs, priorities, and budget considerations
• Recommend appropriate heating, cooling, indoor air quality, and comfort solutions
• Present replacement options, equipment recommendations, pricing, financing, and available upgrades
• Clearly explain the benefits and differences between system options
• Build trust with homeowners through professional, consultative communication
• Prepare accurate proposals and sales documentation
• Follow up with prospective customers and maintain consistent communication throughout the sales process
• Coordinate with installation and operations teams to ensure accurate project handoff
• Maintain accurate customer records, appointment notes, proposals, and sales activity
• Stay current on HVAC products, promotions, financing programs, and industry trends
• Achieve established sales, closing, and revenue goals while maintaining a strong customer experience
• Represent Terry's Heating and Air Conditioning professionally in customers' homes and throughout the community

Qualifications

• Previous in-home sales and or sale preferred
• Proven ability to build rapport and establish trust with homeowners
• Strong consultative selling and closing skills
• Excellent verbal and written communication skills
• Ability to explain technical information in a clear, customer-friendly manner
• Comfortable discussing pricing, financing, and multiple solution options
• Strong follow-up, organization, and time management skills
• Self-motivated with the ability to manage appointments and sales opportunities independently
• Professional appearance and customer-focused approach
• Valid driver's license with an acceptable insurable driving record
• Ability to learn HVAC equipment, terminology, and comfort solutions