HVAC Close-Out Specialist — In-Office Billing

Topline Heating & Air; Lancaster (Lancaster County); On-site; USD 28,000 - 37,000; Full time

Job summary

Topline Heating & Air is seeking a detail‑oriented Close-Out Specialist in Lancaster, PA. This in‑office role requires coordinating with field teams, ensuring complete documentation, preparing final invoices, and collecting payments to close jobs efficiently.

Ideal candidates are organized, communicative, and comfortable handling customer inquiries while maintaining accurate records in the CRM and accounting systems. Monday‑Friday schedule, full‑time with pay between $20.00 and $27.00 per hour.

Qualifications

• HVAC industry familiarity is preferred
• Strong attention to detail and organization
• Excellent verbal and written communication skills

Responsibilities

• Close-out HVAC jobs with accurate documentation and invoicing
• Coordinate with field techs, project managers, and accounting
• Follow up on outstanding balances and collect payments
• Update CRM and job management systems with close-out notes and status

Skills

HVAC knowledge

Detail oriented

Organizational skills

Communication skills

Job description

Topline Heating & Air is seeking a detail‑oriented Close-Out Specialist in Lancaster, PA. This in‑office role requires coordinating with field teams, ensuring complete documentation, preparing final invoices, and collecting payments to close jobs efficiently.

Ideal candidates are organized, communicative, and comfortable handling customer inquiries while maintaining accurate records in the CRM and accounting systems. Monday‑Friday schedule, full‑time with pay between $20.00 and $27.00 per hour.