HVAC Account Manager

ColonialWebb Contractors Company; Lourds Manor (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

Join a leading MEP contractor as a Strategic Account Manager in Maryland. You will leverage your HVAC expertise and relationship-building skills to grow customer accounts, ensuring top-tier service across various business areas. Enjoy comprehensive benefits and career growth opportunities in a supportive environment.

Benefits

Career development and progression

401(k) plan with company match

PTO and paid holidays

Excellent medical, dental, life, vision and disability benefits

Employee Assistance Program

Employee referral incentives

Qualifications

• Successful track record of managing accounts in commercial HVAC sales.
• Mechanical aptitude with experience in hydronic systems.
• Industry certifications preferred (e.g., Certified Energy Manager, PE, LEED).

Responsibilities

• Act as primary manager of the customer relationship and related communication.
• Identify and understand work opportunities across all business areas.
• Develop customer retention strategies based on unique insights.

Skills

Commercial HVAC sales

Communication

Customer service

Interpersonal skills

Education

Associate’s or Bachelor’s degree

Master level field experience

Job description

We are seeking an experienced Strategic Account Manager that will use their polished relationship building skills and strong commercial HVAC knowledge to grow our business in the Glen Burnie area. Strategic Account Managers discover customer needs, diagnose problems, design solutions, and deliver value. They are our customers’ most trusted advisor.

Who we are:

At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry.

Perks of joining ColonialWebb

• Career development and progression
• 401(k) plan with company match
• PTO and paid holidays
• Excellent medical, dental, life, vision and disability benefits
• Employee Assistance Program
• Employee referral incentives

A day in the life:

• Act as primary manager of the customer relationship and related communication
• Identify and understand work opportunities—current and future, across all areas of our business (i.e., maintenance, repair, installation)
• Continuously pursue the delivery of unbelievable customer service
• Understand the win-win equation specific to each customer, and with that insight, develop a retention strategy that is unique to the customer

You should have:

• Commercial HVAC sales experience, including a successful track record of managing accounts
• Associate’s or Bachelor’s degree, or master level field experience
• Mechanical aptitude including experience with hydronic systems
• Industry certifications are preferred (i.e., Certified Energy Manager, PE, LEED accreditation
• Skilled in developing commercial HVAC maintenance and installation/retrofit estimates
• Skillful listener, with excellent communication, interpersonal, and customer service skills

To start your application, select "Manual entry" if you do not want to upload a resume. If you have a Word version of your resume, select "Upload Resume", upload it and it will parse your information into the application.

For technical assistance with your application, contact our support team at 1-877-252-2168.

We are an equal opportunity employer.
Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply.

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