HVAC Account Growth & Renewal Manager

PremiStar; Itasca (IL); On-site; USD 75,000 - 85,000; Full time

Job summary

PremiStar, in Itasca, IL, seeks an Account Manager to own an existing HVAC portfolio, driving retention, revenue growth, and customer satisfaction. You will coordinate service delivery, renewals, and capital projects, acting as a trusted advisor among sales, service ops, and project teams.

You will lead contract negotiations, pricing strategies, and cross-sell opportunities, while maintaining accurate records and providing proactive customer insights to improve offerings.

Qualifications

• Understanding of commercial HVAC systems, controls, and building automation.
• Ability to read mechanical drawings and equipment schedules.
• Experience with financial analyses, ROI, and life cycle costing.
• Ability to interpret service reports and explain findings.
• Strong customer focus and communication skills.
• Experience with negotiating contracts and price increases.
• Proficiency in Microsoft Office; Dynamics 365 experience preferred.

Responsibilities

• Develop relationships with assigned customers to increase revenue and profitability.
• Identify and pursue upsell opportunities across service contracts, equipment, and new lines of business.
• Manage renewals and contract negotiations with price escalations.
• Coordinate planned outages and major repairs with facility managers.
• Maintain customer records, pipeline, and backlog using CRM systems.
• Provide sales quotes, respond to RFPs, and deliver compelling presentations.
• Partner with business development to transition new customers to existing accounts.

Skills

HVAC systems understanding

Reading drawings & schedules

Financial analysis (ROI, life cycle)

Interpret service reports

Customer focus

Communication skills

Innovation

Collaboration

Financial management

Presentation skills

Attention to detail

MS Office proficiency

Dynamics 365 experience

Education

Bachelor’s degree in Business/Marketing/Engineering

HS/Trade diploma with 2–5 years HVAC experience

Tools

Microsoft Dynamics 365

Job description

PremiStar, in Itasca, IL, seeks an Account Manager to own an existing HVAC portfolio, driving retention, revenue growth, and customer satisfaction. You will coordinate service delivery, renewals, and capital projects, acting as a trusted advisor among sales, service ops, and project teams.

You will lead contract negotiations, pricing strategies, and cross-sell opportunities, while maintaining accurate records and providing proactive customer insights to improve offerings.