Human Services Technician I/II - Mojave

Kern County; California (MO); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Kern County invites applicants for the Civil Service examination for Human Services Technician I/II in the Department of Human Services. The recruitment is continuous and may close without notice. Applicants must meet minimum qualifications and be willing to travel to designated locations.

Written exam covers customer service, human behavior, basic math, grammar and interview techniques, with a 70% passing score on each phase. Eligibility list created to appoint to positions as openings arise.

Qualifications

• Level I requires HS diploma/GED and 60 sem or 90 qtr units or equivalent.
• Level II requires completion of training as a Human Services Technician I.
• A valid Class C California driver's license is required upon appointment; ability to travel.
• Background check may be conducted; post-offer medical and drug screening may be required.
• Must be willing to travel to designated locations.

Skills

Customer service

Human behavior understanding

Public contact skills

Interpersonal communication

Education

High School Diploma / GED

60 sem/90 qtr units or equivalent

Human Services Technician I training

Job description

See Video: https://youtu.be/2LwJJSRTF88

This is a continuous recruitment and may close at any time without notice.

Candidates are encouraged to indicate ALL acceptable geographical locations on their application which they will accept employment.

Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission.

EXAMINATION SCHEDULE

Initial application screening will result in a written examination. Subsequent testing dates to be posted as applicable.

Examinations

Written Exam (Weight 100%): Will be conducted for the purpose of assessing the applicant's knowledge of principles of customer service and human behavior; business practices; appropriate business attire; telephone etiquette; organizational practices and procedures; basic mathematics; basic computer operations; techniques of interviewing to obtain information; basic grammar; basic public contact skills.

Applicants must attain at least a 70% score on each phase of the examination process.

Minimum Qualifications/Employment Standards

Level I: High School Diploma, G.E.D. or equivalent and completion of 60 semester or 90 quarter units from an accredited college or university, or any equivalent combination of education and/or experience that provides the knowledge and abilities indicated below.

Level II: Satisfactory completion of training as a Human Services Technician I.

Both Levels: Possession of a valid Class C California driver's license is required upon appointment. Incumbents must have the ability to travel to designated locations.

Full Job Description Human Services Technician I / II

This position works within the Department of Human Services. For more information about the department, please view their website here.

Kern County employees provide opportunities that are purposeful to our community. Every employee and every action contributes to the improvement and strengthening of our county.

Growth Mindset

We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth.

Admittance to the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date.

A background check may be conducted for this classification.

Following an offer of employment, you may be required to submit to post offer medical and drug screening tests at County expense.

Appointees are subject to fingerprinting for the purpose of a criminal records check as authorized by section 16501 of the California Welfare and Institutions code and section 11105.3 of the California Penal Code.

This examination will establish an eligible list from which immediate appointment(s) will be made. Other permanent and temporary appointments will be made as needed. Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission. Candidates MUST be willing to travel to these locations (areas/district offices).

For more information regarding Kern County's recruitment process, please see our FAQ page.

Kern County is an ADA compliant and an equal opportunity employer and encourages all qualified individuals from diverse backgrounds to apply.