Human Services Support Specialist

County of Roanoke Virginia; Roanoke (VA); On-site; USD 32,000 - 45,000; Full time

Job summary

County of Roanoke Virginia seeks an administrative support professional to provide direct service to agency clients in Self Sufficiency, Children’s Services or Child Protective Services. You will gather data for reports, assist with forms, and document information for records and invoices.

The role supports policy knowledge, fleet and file management, and other duties as assigned, requiring a high school diploma and a Virginia driver’s license.

Qualifications

• High School diploma or equivalent is required.
• Some experience in Human Services field is required.
• Valid Virginia driver's license with good driving record is required.

Responsibilities

• Provides direct service to agency clients in Self Sufficiency, Children’s Services or Child Protective Services.
• Gathers statistical data to prepare reports.
• Assists clients in completing forms.
• Documents information to records and forms.
• Prepares invoices and purchase orders to support client service costs.
• Assists services or benefits staff with supportive tasks.
• Scans documents into repositories.
• Maintains knowledge of program policy.
• Assists with fleet management and file management.
• Other duties as assigned.

Skills

Mathematics

Policy communication

Daily living support

Time management

Relationship building

Written communication

PC literacy

Education

High School diploma or equivalent

Human Services coursework (preferred)

Tools

None

Job description

County of Roanoke Virginia seeks an administrative support professional to provide direct service to agency clients in Self Sufficiency, Children’s Services or Child Protective Services. You will gather data for reports, assist with forms, and document information for records and invoices.

The role supports policy knowledge, fleet and file management, and other duties as assigned, requiring a high school diploma and a Virginia driver’s license.