Human Services Specialist

Metropolitan Center for Independent Living; Saint Paul (MN); On-site; USD 52,000 - 76,000; Full time

Job summary

Metropolitan Center for Independent Living is seeking compassionate case managers to assist individuals with disabilities on CADI, Traumatic Brain Injury, and Elderly waivers. You will coordinate services to meet needs and help maintain independence within the community.

Day-to-day work involves phone and email communications with clients, providers, and families. In-person visits occur twice yearly, with potential virtual visits when necessary.

Qualifications

• Strong listening, organization, and documentation skills are essential.

Responsibilities

• Coordinate services for individuals to meet needs and promote independence.
• Communicate with clients, other providers, and family or community members by phone and email.
• Occasionally conduct in-person visits with caseload twice yearly; visits may be virtual when needed.
• Documentation of communications and meetings is essential; training is provided on resources.

Skills

Listening

Communication

Organization

Documentation

Job description

Do you want to make a difference in the lives of people? Do you find joy in establishing meaningful connections with people? Are you organized, with good communication skills and a passion for helping people navigate challenging situations? If this sounds like you, you may be a great fit for providing case management services with MCIL.

We are seeking compassionate and empathetic individuals to provide case management services to individuals with disabilities on CADI waivers, Traumatic Brain Injury Waivers, and Elderly Waivers. The successful candidate will have strong listening, organization, and documentation skills. Case Managers are responsible for coordinating services for individuals in order to meet their needs and work alongside people in maintaining as much independence as possible in their communities.

Day to day activities involve phone and email communication with clients, other service providers, and family and community members. Case managers have the opportunity to conduct in-person visits with individuals on their case load twice yearly (these visits temporarily being done virtually when possible due to COVID). Timely documentation of communications and meetings is an essential function of this position. Training is provided to familiarize new case managers with county, state, and federal resources to ensure that client's needs are met and they are able to utilize all available resources to ensure their independence.