Human Services Program Consultant II (Wake County) - Temporary

OSHR Temporary Solutions; North Carolina; On-site; USD 48,000 - 55,000; Full time

Job summary

OSHR Temporary Solutions in Raleigh, NC seeks a Human Services Program Consultant II (S) to devote at least 75 percent of duties to statewide placement support for local departments of social services serving children and youth in DSS custody.

The role triages placement requests, assesses urgency, identifies barriers, and helps counties identify and coordinate placement resources with county DSS agencies, licensed child-placing agencies, and provider partners.

Qualifications

• Master's degree in a discipline relative to the program with three years of related experience.
• Bachelor's degree with five years of related experience.
• Equivalent combination of education and experience.

Responsibilities

• This position serves as a Placement Support Consultant and dedicates at least 75 percent of its work to direct statewide placement support for local departments of social services serving children and youth in DSS custody.
• The consultant triages placement support requests, assesses urgency and complexity, identifies placement barriers, and helps counties identify and coordinate potential placement resources.
• The consultant works with county DSS agencies, licensed child-placing agencies, child caring institutions, Enhanced Emergency Care (EEC) providers, internal NCDHHS DSS teams, and other partners to support placement planning and resolve barriers.
• This may include contacting providers regarding availability, admission criteria, referral requirements, service capacity, and other factors affecting placement consideration.
• The consultant supports county decision-making but does not make placement decisions, direct a provider to accept a referral, or assume responsibility for county placement actions.
• The consultant also helps counties consider EEC as one resource within the broader placement continuum.
• The consultant’s EEC responsibilities focus on placement-related consultation, referral coordination, barrier resolution, and transition planning.

Education

Master's degree in a discipline relative to the program

Bachelor's degree in a discipline relative to the program area

Equivalent combination of education and experience

Job description

Agency Office of State Human Resources Division Temporary Solutions Job Classification Title Human Services Program Consultant II (S) Position Number Grade NC15

About Us

To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.

Description of Work Knowledge Skills and Abilities/Management Preferences

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org. Visit www.nctemporarysolutions.com for employment information. Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time. Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state. This temporary position is located at 1915 Health Services Way Raleigh, NC 27607-- Wake County, with the Department of Health and Human Services -HS - Social Services-Children's Services. Job Order Hourly Rate of Pay: $35.00 (Based on education and/or years of relevant work experience reflected on the application). Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.

Job duties include, but may not be limited to:

• This position serves as a Placement Support Consultant and dedicates at least 75 percent of its work to direct statewide placement support for local departments of social services serving children and youth in DSS custody.
• The consultant triages placement support requests, assesses urgency and complexity, identifies placement barriers, and helps counties identify and coordinate potential placement resources.
• The consultant works with county DSS agencies, licensed child-placing agencies, child caring institutions, Enhanced Emergency Care (EEC) providers, internal NCDHHS DSS teams, and other partners to support placement planning and resolve barriers.
• This may include contacting providers regarding availability, admission criteria, referral requirements, service capacity, and other factors affecting placement consideration.
• The consultant supports county decision-making but does not make placement decisions, direct a provider to accept a referral, or assume responsibility for county placement actions.
• The consultant also helps counties consider EEC as one resource within the broader placement continuum.
• The consultant’s EEC responsibilities focus on placement-related consultation, referral coordination, barrier resolution, and transition planning.

This is not an after-hours or on-call position.

Minimum Education and Experience

Master's degree in a discipline relative to the program from an appropriately accredited institution and three years of related experience; or Bachelor's degree in a discipline relative to the program area from an appropriately accredited institution and five years of related experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter

Recruiter: Max Austin Jacobson Recruiter Email: [e-mail] North Carolina State Government is one of the state's largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website.

State Application Resources/Frequently Asked Questions Valuing Education and Experience

The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting.