Human Services Program Consultant II - 64082450

Civicworks; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

The Florida Department of Health in Miami-Dade County is seeking a Human Services Program Consultant II to conduct disease investigations and case management focused on pregnant patients with sexually transmitted infections.

The role involves interviewing patients, locating and referring testing partners, abstracting medical records, and maintaining thorough case documentation while collaborating with hospitals and clinicians to provide linkage to care in the Miami-Dade area.

Qualifications

• Two years of experience with a disease control program, social services program, or community-based organization.
• Ability to conduct fact-finding interviews and investigations.
• Knowledge of methods for compiling, organizing and analyzing data.
• Ability to maintain strict confidentiality.
• Bilingual capability in English/Spanish or English/Creole preferred.
• Ability to maintain effective working relationships and provide customer service.

Responsibilities

• Conduct patient interviews
• Locate and refer partners for testing
• Abstract medical records
• Maintain detailed case documentation
• Liaise with hospitals and healthcare providers
• Collaborate with clinical staff to provide linkage to care services in Miami-Dade County

Skills

Interviewing

Data analysis

Confidentiality

Bilingual English/Spanish

Customer service

Job description

The Human Services Program Consultant II works for the Florida Department of Health conducting disease investigations and case management, primarily focused on pregnant patients with sexually transmitted infections. The role involves conducting patient interviews, locating and referring partners for testing, abstracting medical records, and maintaining detailed case documentation. The incumbent serves as a liaison with hospitals and healthcare providers while collaborating with clinical staff to provide linkage to care services in Miami-Dade County.

Key qualifications:

• Two years of experience working with a disease control program, social services program, or community-based organization
• Ability to conduct fact-finding interviews and investigations
• Knowledge of methods for compiling, organizing and analyzing data
• Ability to maintain strict confidentiality
• Bilingual capability in English/Spanish or English/Creole preferred
• Ability to maintain effective working relationships and provide customer service