HUMAN SERVICES PROGRAM CONSULTANT II - 64082450

RiseMe; Miami (FL); On-site; USD 46,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Nine paid holidays

Tuition waivers

Retirement plan options

Flexible Spending Accounts

Job summary

Florida Department of Health in Miami is seeking a HUMAN SERVICES PROGRAM CONSULTANT II to coordinate and conduct interviews for pregnant patients with STDs, manage case records and coordinate with hospitals for treatment and referral.

The role requires field investigations, data tracking, and collaboration with DOH clinicians to ensure linkage to care for HIV and other services. English proficiency is essential; bilingual skills are preferred. Location is Health District Center, Miami, FL.

Qualifications

• Two years of experience in a disease control or related social services program.
• Preferred bilingual English/Spanish or English/Creole.

Responsibilities

• Coordinate and conduct timely interviews of pregnant patients with STD infections.
• Maintain and review field records and tracking logs weekly.
• Collaborate with hospitals, clinics and DOH staff for partner notification.
• Link clients to medical treatment and services as needed.
• Prepare documents for case review and ensure proper record abstraction.

Skills

Data analysis

Interviewing

Interpersonal skills

Investigations

Confidentiality

Customer service

Job description

Working Title: HUMAN SERVICES PROGRAM CONSULTANT II - 64082450

Salary: $46,000.00-$49,000.00

Posting Closing Date: 10/05/2026

Your Specific Responsibilities:

The position will coordinate and conduct timely personal interviews and re-interviews of pregnant patients infected with a Sexually Transmitted Disease (STD) as specified for the purpose of: (1) educating patients regarding their infections and appropriate medical care; (2) developing plans to locate and refer their sex and needle sharing partners and others at risk for infection to a medical facility for examination and appropriate treatment. Performs cluster interviews on persons determined to be potential information sources for known cases. Conduct field investigation to bring about a timely disposition for mother, sex partner and baby field records. Acts as hospital/private provider’s liaison on positive tests for STDs. Incumbent is expected to always communicate in a courteous and professional manner.

Conduct filed investigation to locate all assigned pregnant females infected with Syphilis for a timely testing and treatment and perform a thorough case management on said patients. Maintains tracking log on all pregnant women with a reactive serology and provides weekly list of open field records to surveillance supervisor. Ascertains serology status of neonate upon mother’s delivery and initiates congenital syphilis worksheet for quarterly review. Incumbent will be responsible for abstracting all medical records needed for review from the healthcare provider who provides treatment and services to the pregnant woman with a congenital case. Investigate cases utilizing the case management tools, review and prepare all documents to be ready for the Case Review Team. All records not limited to pre-natal, labor and delivery, neonate care and STD records. Acts as congenital syphilis liaison. Investigates all positive neonatal and maternal Treponema and non-Treponema lab results to complete the congenital syphilis case investigation worksheet. Verifies diagnosis, treatment history for mother and baby by telephone and/or field visits to hospital/health care provider or record search of medical records. Field Investigation and collaboration efforts with DIS for treatment and/or interview of the mother. Incumbent will collaborate with Jackson Memorial Hospital Labor and Delivery for all pregnant females needing desensitization when they have allergies to penicillin. Work with DOH Clinicians and OB to obtain all necessary documents, hospital needs for desensitization. This process might require non-tradition hours. The incumbent is required to assist clinic duties and must be able to work collaboratively with clinical and other key staff that plays a role in providing Linkage to Care Services to the clients of Miami Dade County. Locate and link all clients infected with HIV, to medical treatment services as well as any other services needed. Prepares and maintains timely and accurate records. Document all activities and updating STARS in a timely manner. Acts as hospital liaison on all pregnant females with positive STD tests. Assist surveillance Manager in Lab/Provider visitation for quality assurance and policy presentations in the field as required. Other job duties as required to ensure smooth running of the Surveillance Unit.

Perform all other related duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of methods of compiling, organizing and analyzing data.
• Ability to conduct fact-finding interviews.
• Ability to maintain effective working relationships with others.
• Ability to conduct investigations.
• Ability to maintain strict confidentiality
• Customer and Persona l Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Qualifications:

Minimum-

Two years of experience working with a disease control program, social services program, or community-based organization.

Preferred-

Incumbent in this position is preferred to be bilingual in English/Spanish or English/Creole.

Where You Will Work

Health District Center –

1350 NW 14TH STREET MIAMI FL 33125

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

• Innovation: We search for creative solutions and manage resources wisely.
• Collaboration: We use teamwork to achieve common goals & solve problems.
• Accountability: We perform with integrity & respect.
• Responsiveness: We achieve our mission by serving our customers & engaging our partners.
• Excellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.