Human Services Manager

State of Ohio; Columbus (OH); On-site; USD 84,000 - 120,000; Full time

Benefits offered by this job

Medical Coverage

Dental/Vision/Life insurance

Paid time off

Job summary

State of Ohio's Department of Children and Youth seeks a Human Services Manager to lead statewide policy for Title IV-E, Foster Care Maintenance, Adoption Assistance and KGAP. You will develop, revise, and implement policy; collaborate with federal, state, and local partners; and provide technical assistance to ensure compliant, effective practice.

The role focuses on policy research, guidance, and training across Ohio, ensuring program integrity and federal readiness while advancing child

Qualifications

• 72 mos. experience researching, developing, or implementing policies related to social or health services
• 12 mos. experience delivering human services in government, community, or private sector

Responsibilities

• Lead statewide Title IV-E policy development and guidance
• Provide technical assistance and training on policy requirements
• Develop policy and practice guidance documents and resources

Skills

Policy analysis

Writing

Communication

Stakeholder collaboration

Training delivery

Job description

Human Services Manager (260006R0)

Organization

Department of Children and Youth

Agency Contact Name and Information: [e-mail]

Work Location

Children&Youth N. High Complex 246 North High Street Columbus 43215

Primary Location

United States of America-OHIO-Franklin County-Columbus

Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work! To learn more about DCY, please visit our website at Department of Children and Youth | Ohio.gov.

Location Requirements

DCY’s core hours of operation are Mon-Fri from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7:00am & as late as 9:00am, based on supervisory approval. This position performs work on-site daily at DCY’s office space.

Job Description

The Human Services Manager for Title IV E and Foster Care provides leadership, oversight, and subject matter expertise for statewide child welfare policy, practice guidance, compliance, and program development. This position supports statewide implementation of Title IV E, Foster Care Maintenance (FCM), Adoption Assistance (AA) and Kinship Guardianship Assistance Program (KGAP) requirements by developing and revising policy, collaborating with federal, state, and local partners, and offering technical assistance to ensure consistent, compliant, and effective child welfare practice across Ohio. The role is critical to maintaining program integrity, federal funding eligibility, audit readiness, and high quality services for children and families.

Policy Research, Analysis, and Development

• Researches and analyzes federal regulations, the Ohio Revised Code (ORC), Ohio Administrative Code (OAC), pending legislation, and statewide data to inform Title IV E policy and programming.
• Gathers stakeholder input from PCSAs, juvenile courts, private child serving agencies, community providers, advocacy groups, and individuals with lived experience to inform policy and practice recommendations.
• Develops and revises OAC rules governing screening/intake, assessment/investigation, case planning, review requirements, and other child protection processes for PCSAs.
• Follows rule drafting and filing procedures established by the Ohio Legislative Service Commission.

Policy Guidance, Implementation Support & Technical Assistance

• Supports statewide implementation of policies by providing expertise, technical assistance, training, and written guidance, including memos and policy clarifications, to ensure consistent practice across child welfare systems.
• Develop policy and practice guidance documents and resources to support rule compliance.
• Responds to inquiries from PCSAs, courts, partner agencies, stakeholders, and citizens on Title IV E policy requirements.
• Communicates program updates and policy changes through multiple platforms to support statewide understanding and practice consistency.

Training, Presentations & Stakeholder Collaboration

• Develops and delivers presentations and trainings on Title IV E topics—including Foster Care Maintenance (FCM), Adoption Assistance (AA), Kinship Guardianship Assistance Program (KGAP), and OAC requirements to internal staff, PCSAs, courts, stakeholders, and partner agencies.
• Collaborates with internal divisions such as automated systems, child protection, kinship/adoption, and other sections within the office to ensure alignment of policies, guidance, and programming.
• Facilitate or participate in staff meetings, workgroups, committees, conferences, and cross system initiatives.
• Evaluates IV E policy compliance and recommends improvements to increase program effectiveness.
• Monitors federal Title IV E requirements and communicates necessary updates to maintain Ohio’s federal compliance and readiness for reviews and audits.
• Provides leadership and oversight for Title IV E policy staff.
• Ensures federal funding eligibility, audit readiness, and timely responses to federal Title IV E reviews.
• Maintains program integrity while advancing child welfare outcomes for Ohio’s children and families.
• Operates computers and software applications necessary for job duties.

Compliance, Monitoring & Federal Requirements

• Evaluates IV E policy compliance and recommends improvements to increase program effectiveness.
• Monitors federal Title IV E requirements and communicates necessary updates to maintain Ohio’s federal compliance and readiness for reviews and audits.

Program Leadership & Oversight

• Provides leadership and oversight for Title IV E policy staff.
• Ensures federal funding eligibility, audit readiness, and timely responses to federal Title IV E reviews.
• Maintains program integrity while advancing child welfare outcomes for Ohio’s children and families.
• Operates computers and software applications necessary for job duties.

Pay Information

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

Pay Range

Exempt/ 14

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$40.40

$42.70

$44.99

$47.43

$50.12

$52.90

$55.09

$57.67

Annual

$84,032

$88,816

$93,579

$98,654

$104,250

$110,032

$114,587

$119,954

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Status of posted positions

You can check the status of your application online by signing into your profile and clicking the “My Jobpage” tab to view completed submissions and submission details. If you have questions other than your application status, please direct them to [e-mail].

Benefits

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

72 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.

-Or completion of undergraduate core program in social or behavioral science; 48 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.

-Or completion of graduate core program in social or behavioral science; 36 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Preferred Qualifications

• Knowledge of child welfare policies, programs, and service delivery systems.
• Knowledge of Title IV E laws, regulations, rules, and program requirements.
• Understanding of resources applicable to Title IV E programs and processes.
• Knowledge of common barriers, issues, and concerns affecting Title IV E policy and practice.
• Experience interpreting federal or state statutes, administrative rules, and regulatory guidance.
• Experience working within child welfare systems (public agency, court, or private provider).
• Strong analytical, writing, and communication skills.
• Ability to facilitate stakeholder workgroups and collaborate across agencies and systems.
• Experience developing policies, procedures, guidance materials, or training content.
• Training and Technical Assistance.

The Ohio Department of Children and Youth does not provide employment-based visa sponsorship.

Selection devices

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application. Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicant with a passing score will be retained and utilized for a 6-month period. Applicant with a failing score in the same position may not re-take the same selection device for a 6-month period.

Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.

Disability Inclusion

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug Free Workplace

The State of Ohio is a drug free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.