Human Services Lead Licensor, DHHS

State of Utah; Salt Lake City (UT); Hybrid; USD 40,000 - 60,000; Full time

Job summary

The State of Utah, Department of Health and Human Services, is seeking a Lead Licensor to oversee compliance inspections and documentation for licensed providers across Utah. The role requires travel and overnight stays within the state and offers a hybrid in-office/remote arrangement.

You will lead inspections, provide training, and assist the manager with QA checks to ensure regulatory adherence and effective program implementation.

Qualifications

• Leveraging Technology: use digital tools, software, and systems to efficiently enter, retrieve, and manage data (e.g., Microsoft Office suite, Google Workspace).
• Attention to Detail: review and verify data and records to ensure accuracy and compliance with rules and statute for licensing.
• Thinking Critically: evaluate information and apply logical reasoning to make sound decisions.
• Communicating through Writing: draft clear and professional letters, reports, and correspondence to stakeholders.
• Demonstrating Accountability: take responsibility for tasks and decisions to ensure reliable performance.

Responsibilities

• Schedule and conduct inspections of licensed and certified providers to ensure adherence to rules, statutes, and regulations.
• Serve as the backup to the manager when the manager is unavailable.
• Provide technical assistance, education, and training to team members, providers, and the public.
• Assist the manager in completing quality assurance checks of inspections, write-ups, and team processes.

Skills

Tech proficiency

Attention to detail

Critical thinking

Written communication

Accountability

Job description

FT / PT Status – Full-Time
Benefits Eligibility – This position is eligible for a full benefits package.
Salary – $28.94 - $43.49 Hourly Wage
Remote Work / In-Office – Hybrid
Recruiter – Niccole Johnson | [e-mail] | 801-538-3956
Application Deadline – 11/22/2026*

This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received.

Key Responsibilities

The Utah Division of Licensing and Background Checks (DLBC) is seeking a highly motivated and detail-oriented Lead Licensor to join our team. In this role, you will oversee compliance of licensed and certified providers through inspections, audits, and documentation review to ensure adherence to regulations and effective program implementation. If you have a passion for regulatory compliance and want to make a real difference in public safety, this is the opportunity for you!

This position requires traveling and overnight stays throughout the State of Utah.

Day-to-Day Responsibilities

• Schedule and conduct inspections of licensed and certified providers to ensure adherence to rules, statutes, and regulations.
• Serve as the backup to the manager when the manager is unavailable.
• Provide technical assistance, education, and training to team members, providers, and the public.
• Assist the manager in completing quality assurance checks of inspections, write-ups, and team processes.

Qualifications

Minimum ("Day-One") Qualifications

• Leveraging Technology: Ability to use digital tools, software, and systems to efficiently enter, retrieve, and manage data (e.g., Microsoft Office suite, Google Workspace).
• Attention to Detail: Ability to review and verify data and records to ensure accuracy and compliance with rules and statute for licensing.
• Thinking Critically: Ability to evaluate information and apply logical reasoning to make sound decisions.
• Communicating through Writing: Ability to draft clear and professional letters, reports, and correspondence to provide accurate information to stakeholders.
• Demonstrating Accountability: Ability to take responsibility for assigned tasks and decisions to ensure reliable and consistent performance.

Preferred Qualifications (Trainable / On-the-Job)

• Interpreting Legal and Regulatory Requirements: Ability to understand and apply statutes, rules, and regulations to ensure decisions align with legal standards.
• Following Policies & Procedures: Ability to adhere to organizational guidelines and legal requirements to ensure compliance.
• Handling Sensitive Information: Ability to manage confidential data and records to protect applicant privacy and maintain organizational trust.
• Organizing: Ability to maintain accurate records, logs, and documentation to ensure efficient workflow and compliance.

Supplemental Information

• Effective July 1, 2021, State of Utah Employees must either reside in Utah or be in the process of relocating to within 30 days of their start date.
• Please note, a position's eligibility for remote and/or hybrid work is established by agency management and is subject to change at their discretion, at any time and for any reason.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
• DHRM rules apply for promotions and transfers.

About The Role

Location

195 North 1950 West

Salt Lake City, Utah, 84116

United States

Background Check Required

You must successfully pass a criminal history check.

Drug Test Required

No

Schedule Code

B - Competitive Career Service

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

Become an integral part of the Utah Department of Health and Human Services (DHHS) and contribute to the vision of advocating for, supporting, and serving all individuals and communities in Utah; and ensuring all Utahns have fair and equitable opportunities to live safe and healthy lives. Help us achieve this through effective policy and a seamless system of services and programs.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].