Human Services Hearing Officer 2

State of Ohio; Ohio; Remote; USD 80,000 - 100,000; Full time

Job summary

An established government agency is seeking a Human Services Hearing Officer to preside over fair hearings and ensure due process for program benefits. This role involves examining evidence, ruling on motions, and writing decisions based on regulations. The ideal candidate will possess strong analytical skills and a commitment to public service. With a focus on community support, this position offers a structured environment with opportunities for professional growth and development. Join a dedicated team making a difference in the lives of Ohioans while enjoying competitive benefits and a supportive workplace.

Benefits

Medical Coverage

Free Dental, Vision and Basic Life Insurance

Paid time off

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities

Public Retirement Systems

Optional Deferred Compensation

Qualifications

• Knowledge of human services policies and procedures.
• Ability to operate a personal computer and applicable software.

Responsibilities

• Preside over fair hearings and examine witnesses.
• Write recommended hearing decisions based on evidence and regulations.

Skills

Interviewing

Court Administration

Attention to Detail

Decision Making

Problem Solving

Written Communication

Education

Undergraduate core coursework in behavioral/social science

Admission to Ohio Bar

Tools

ODJFS software applications

Personal Computer

Job description

Job Description - Human Services Hearing Officer 2 (250003BX)

Human Services Hearing Officer 2 ( 250003BX )

Organization

Organization

: Job & Family Services

Agency Contact Name and Information : [e-mail]

Unposting Date

Unposting Date

: May 11, 2025, 3:59:00 AM

Primary Location

Primary Location

: United States of America-OHIO

Other Locations

Other Locations

: United States of America-OHIO-Montgomery County-Dayton

Compensation : 32.08

Schedule

Schedule

: Full-time

Union : OCSEA

Primary Job Skill

Primary Job Skill

: Attorney/Legal

Technical Skills : Interviewing, Court Administration

Professional Skills : Attention to Detail, Decision Making, Problem Solving, Written Communication

Agency Overview

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Public Assistance
• Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do everyday.

Job Description

Office of Legal & Acquisition Services

The Bureau of State Hearings conducts fair hearings and provides due process for appeals related to the program benefits administered by the Ohio Department of Job and Family Services and its state partner agencies.

What You’ll Do

• Preside over fair hearings including the administration of oaths, and examination of witnesses.
• Weigh evidence, rule on motions or objections and apply the appropriate standard of proof.
• Research the Ohio Administrative Code (OAC), the Ohio Revised Code, the Code of Federal Regulations, and all other applicable state and federal rules, regulations, laws, court decisions and terms of partnership agreements.
• Write recommended hearing decisions based on testimony, evidence, and applicable program regulations and state and federal laws. The recommended hearing decisions must contain all the required elements outlined in the OAC including final resolution of appeals including compliances, as appropriate.
• Complete all related administrative tasks including reports and correspondence.
• Attend trainings. either virtually or in person, workshops and conferences to keep up to date on applicable policies and procedures.

Challenges

• The Bureau of State Hearings is a fast-paced, production environment due to the volume of work and the requirement to meet established federal standards and timelines.
• You may occasionally interview uncooperative parties in the hearing process.
• You should be able to recognize and shift priorities as necessary to meet established timelines.

Necessary Skills

• You should possess knowledge of human services policies and procedures and/or adjudicative hearing practices and procedures which can be further developed during the probationary period.
• You must be able to operate a personal computer and all applicable ODJFS software applications. You must be able to originate and prepare hearing records and reports and be able to access and research information on the internet. You should be a clear and concise writer.

Schedule: Monday - Friday, 8:00 am - 5:00 pm. This position is currently remote but is slated to transition to in-person in accordance with the ODJFS return-to-office policy. Flex schedule will be considered after the probationary period is completed.

Travel: Although the majority of hearings are held virtually, you must be able to travel, as required, to county offices, designated state facilities or remote locations.

PN(s): 20036624

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) &Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

The following are the minimum qualifications for this position. For further consideration, applicants must clearly identify how qualifications are met within the education and/or experience sections of the applications.

The ideal candidate, at minimum, must have the following:

Option 1:

Completion of undergraduate core coursework in behavioral/social science, humanities or business administration;

AND

• • 3yrs. exp. with human services programs, policies & procedures;

AND

• • 1 course or 3 mos. exp. in operating word processor or personal computer.

Option 2:

• • Admission to Ohio Bar per Section 4705.01 of Revised Code;

AND

• • 12 mos. exp. with human services programs, policies or procedures

AND

• • 1 course or 3 mos. exp. operating word processor or personal computer.

Option 3:

• • 12 mos. exp. as Human Services Hearing Officer 1, 63971.

Option 4:

• • Equivalent of minimum class qualifications for employment noted above.

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

T his position is in the State of Ohio’s OCSE APay Schedule, Pay Range 33. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $32.08 per hour) . These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 33

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Step 9

Hourly

$32.08

$33.64

$35.31

$37.03

$38.84

$40.78

$42.74

$44.85

$47.06

Annual

$66,726

$69,971

$73,445

$77,022

$80,787

$84,822

$88,899

$93,288

$97,885

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

90 Months

Supplemental Information

Telework Policy

ODJFS may require occasional in-person meetings for training or other operational needs. You will have access to ODJFS shared workspaces, if needed. Employees are required to sign a teleworking agreement upon their first day. Schedules are subject to change based on the agency’s operational needs and telework status . Telework is considered a privilege and agreements are reviewed annually.

NOTICE: Current employees of ODJFS in the OCSEA union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA applicant is not selected for this position.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.