Human Services Coordinator I

Massachusetts; Walpole (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

The Department of Developmental Services is seeking a Human Services Coordinator I for its Walpole office. This role involves supporting individuals with Autism by coordinating services and advocating for their needs. Applicants should possess a Bachelor's degree in a related field and have some experience working in human services. The position offers a stable, full-time work environment alongside meaningful opportunities for community engagement.

Benefits

Comprehensive benefits package

Public service loan forgiveness eligibility

Flexible working hours

Qualifications

• Three years of human services or social work experience preferred.
• Experience with individuals with Autism Spectrum Disorder is advantageous.

Responsibilities

• Coordinate Individual Service Plans for assigned caseload.
• Monitor safety and well-being of individuals served.
• Facilitate team meetings and maintain records.

Skills

Advocacy

Collaboration

Crisis Intervention

Communication

Education

Bachelor's degree in Social Work or related field

Job description

The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Human Services Coordinator I (HSC I) position at our Newton/South Norfolk office in Walpole. The Human Service Coordinator I is the primary contact for individuals and families served by the Department and are expected to effectively represent the Area Office by building respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department.

The HSC I coordinates and facilitates the development of Individual Service Plan (ISP) for individuals on assigned caseload, as well as monitors the implementation of services provided by DDS funded residential, day and support program providers. The HSC I ensures individuals on caseload receive appropriate services through arranging, organizing, and coordinating the Department of Developmental Services funded and generic support services in response to individual’s needs, while maintaining communication and outreach with community services and other state agencies.

The role of the Service Coordinator allows for some specialization to best meet the varied needs of individuals served by the Department. The expectations and caseloads associated with each of these Service Coordinator roles vary due to the specialization. This specific Service Coordinator role will be assigned to work with individuals with Autism Spectrum Disorder.

Autism Service Coordinators support Autistic adults determined eligible for DDS services under our Community Developmental Disability Supports eligibility category. Individuals with Autism served as part of this group do not have a co-occurring intellectual disability. The Service Coordinator facilitates the development of services & supports with provider agencies and other resources in response to the individuals needs and desires. This position often works collaboratively with other State Agencies supporting the individual such as DMH, MRC, etc. Experience working Autism is preferred.

Additional HSC I responsibilities include, but are not limited to, the following:

· Monitoring the safety and well-being of assigned individuals

· Providing advocacy in human, civil and legal rights

· Facilitating team meetings; monitoring follow-through on team recommendations while maintaining individual’s records and relevant computer databases

· Maintaining regular and consistent contact with individuals, service providers and families

· Arranging and/or providing crisis intervention for individuals as needed; assessing needs and making recommendations for follow up planning, as well as providing information to supervisor and other members of the Area Office Management Team

Please Note: This is Full-time, 37.5 hour position.

Shift:8:45am - 5:00pm

Days Off:Saturday and Sunday

Flexibility required to meet the needs of the Area Office.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Pre-Offer Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check.
• https://www.mass.gov/lists/dds-fingerprint-background-checks

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

For help logging into/resetting your MassCareers profile, please call the Employment Service Center at 617-979-8500.

Forquestionsregarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work or (B) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience.

Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.

Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.