HUMAN SERVICES ADMINISTRATOR III - CAPITAL ACCESS

County of Los Angeles; California (MO); Hybrid; USD 100,000 - 140,000; Full time

Job summary

County of Los Angeles is seeking a Human Services Administrator III, Capital Access for the Department of Economic Opportunity. This emergency appointment is aimed at strengthening housing, mental health, and economic programs in LA County.

The role involves evaluating programs, analyzing regulations, and coordinating with partners while operating in a hybrid telework schedule at our Los Angeles office. The position requires senior-level expertise in administration and policy, with a pathway to

Qualifications

• Three years of administrative, management, or highly responsible staff experience at the level of HSA I or higher.
• Must meet the above requirements to be appointed to vacancies related to this recruitment.
• Experience with policy and program analysis in public sector settings.

Responsibilities

• Plan, organize, direct, and evaluate staff through subordinate administrators.
• Monitor work activities to ensure quality service standards are met.
• Lead studies to assess aid or service program effectiveness and policy needs.
• Analyze proposed legislation affecting departmental programs.
• Interpret Federal and State regulations and implement changes in policies.
• Explain policies to agencies, media, and community groups; promote resources.
• Direct community workshops and participate in groups to advance goals.

Skills

Analytical skills

Public relations

Communication

Policy interpretation

Education

Master’s degree and/or Bachelor’s degree in business administration, economics, finance, mathematics and statistics, or political science

Bachelor’s degree in business, economics, finance, mathematics and statistics, or political science

Tools

CRM tools

Job description

EXAM TITLE:

HUMAN SERVICES ADMINISTRATOR III- CAPITAL ACCESS

Exam Number:

EW8023A-EA

JOB TYPE:

PERMANENT

TYPE OF RECRUITMENT:

OPEN COMPETITIVE - EMERGENCY APPOINTMENT

Filing dates:

Applications will begin being accepted on October 2, 2026, until the needs of the service are met. The application filing period is subject to closure without notice.

About this emergency appointment:

The Los Angeles (LA) County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are in search of qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Economic Opportunity (DEO) is seeking qualified candidates to fill a Human Services Administrator III (HSA III), Capital Access vacancy.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to HSA III.

Work location:

Economic Opportunity Headquarters
510 S. Vermont Ave 11th Fl
Los Angeles, CA 90020

DEO offers a hybrid telework schedule subject to the needs of the department.

About the department:

DEO is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities! We’re working to advance equity and inclusive, balanced growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County.

Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all!

Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces.

Responsibilities:

• Plans, organizes, assigns, directs, and evaluates, through subordinate administrators, the work of district or regional staff including administrative functions such as the development and preparation of statistical and other reports.
• Plans, organizes, assigns, directs, and monitors work activities, through subordinate administrators, to ensure established quality service standards are maintained.
• Directs and participates in studies to determine the effectiveness of aid or service programs and the need for modification in program policies and procedures.
• Directs and participates in the analysis of proposed legislation which affects departmental programs.
• Directs and participates in the analysis and interpretation of Federal and State regulations regarding aid or service programs, and the preparation of directives and instructions to implement changes in policies and procedures dictated by these regulations.
• Interprets departmental policies and programs to other agencies, the news media, and community groups. Promotes a public relations program within the districts or regions to develop service resources and to gain community support; may direct a departmental community liaison program.
• Directs community workshops and participates as a member of community task groups, committees, and boards in order to promote departmental goals, objectives and services.

Minimum requirements:

Three years of confirmed experience in an *administrative, **management, or ***highly responsible ****staff capacity at the level of *****HSA I or higher.

YouMUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

Specialty requirements:

*Administrative capacity is defined as experience in assignments analyzing and making recommendations for the solution of problems of organization, budget, personnel, information services, programs, facilities planning, materials management, and general management.

**Management Capacity is defined as the formulation and execution of policies in the operation of major segments for the mission of the organization. Accountable for setting organizational policies and objectives, developing and approving the course of action for the organization, and controlling the organization through supervision of subordinates who direct various units.

***Highly Responsible is defined as staff experience at the senior level with extensive knowledge of program related area, processes and procedures, and experience in a specific subject matter.

****Staff capacity is defined as work that includes assisting and supporting administration by doing research, analysis, and making recommendation to line managers on matters such as, utilization of personnel, allocation of funds, workload and workload fluctuations, and programs and procedures for accomplishing work objectives.

*****Human Services Administrator I is defined as experience in directing the provision of income maintenance or social services in a geographical area, for supervising a social service program unit, or for performing highly specialized staff functions.

Experience is evaluated on the basis of a verifiable 40-hour week. Prorated part-time experience will be accepted. Include the number of hours worked per week for each position.

DESIRABLE KNOWLEDGE AND SKILLS:

• A master’s degree and/or a baccalaureate degree from an accredited college with a major in business administration, economics, finance, mathematics and statistics, or political science, or a related field.
• Experience working for or with Community Development Financial Institutions or other relevant financing organizations.
• Experience and knowledge with small business lending and small business development.
• Experience in the financial inclusion, access to capital, and economic development field program's and/or policy's
• Strong analytical skills and ability to evaluate financial statements.
• Proven track record of delivering results in a fast-paced, demanding work environment.
• Experience using customer relationship management tools or other database systems in order to track and manage services and outcomes desired.
• Experience understanding of local government regulations and funding sources.

LICENSE:

A valid California Class C Driver License or the ability to apply an alternative method of transportation when needed to carry out job-related essential functions.

Physical class II - light:

This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Examination Content:

Before the end of your initial work assignment, the appointing department will evaluate your performance weighted at 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment

Fair Chance Initiative:

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Anti-Racism, Diversity, and Inclusion (ARDI):

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

SOCIAL SECURITY NUMBER:

Please include your SSN for record control purposes. Federal law requires that all employed persons have a SSN.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout LA County.

NO SHARING OF USER ID AND PASSWORD:

All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

Department contact information:

For any questions regarding this examination, please send an email to [e-mail]. Please reference exam number EW8023A-EA in the subject line.

California Relay Services Phone: [phone]

Teletype Phone: [phone]

ADA Coordinator Phone: [phone]