Human Service Associate/Support Planner (Randallstown, MD)

Swift Staffing; Randallstown (MD); On-site; USD 27,896; Full time

Benefits offered by this job

Weekly pay

Health insurance

Referral bonuses

Longevity bonus

Holiday pay

Roth 401(k) plan

Job summary

A staffing agency in Maryland is looking for a Human Service Associate/Support Planner to provide intensive case management for over 45 clients, focusing on health and functional needs. This position requires a Bachelor's degree and two years of experience in human services. The role may allow for a hybrid work schedule after six months. The hourly pay is $20.25, with benefits including weekly pay and health insurance.

Qualifications

• Minimum two years of experience working with elderly or disabled population.
• Valid driver’s license and reliable transportation required.
• Completed CPR and First Aid training.

Responsibilities

• Perform in-home assessments to evaluate health and functional needs.
• Develop person-centered plans of service and monitor implementation.
• Advocate for clients with various agencies.

Skills

Human service case management experience

Proficient in Microsoft Word

Proficient in Excel

Proficient in Access

Good communication skills

Education

Bachelor’s degree in Human Services, Psychology, Public Health, or related field

Job description

Human Service Associate/Support Planner (Randallstown, MD)

Human Service Associate/Support Planner needed for our government client in Randallstown, MD. The Human Service Associate/Support Planner will provide on-going intense case management services to 45+ clients who are older or disabled in a private home or assisted living setting. One year contract position with possible extension or contract to hire consideration. The non-negotiable pay rate is $20.25 per hour.

Essential Duties

• Perform in-home assessments to evaluate the health, cognitive, functional, and behavioral needs of participants, including reviewing general diagnosis and treatment, activities of daily living, and independent activities of daily living.
• Coordinate contacts to schedule in-home assessments.
• Conduct face-to-face interviews with participants, responsible parties, or service providers.
• Review and monitor medical documentation such as urgent care visits, hospital discharge plans, nurse monitor reports, InterRAI assessments, adult day care updates, and DDA program reports.
• Develop person‑centered plans of service (POS) and recommend revisions when necessary.
• Monitor implementation of services, community settings compliance, and OTP device utilization.
• Check ISAS and ensure timely completion of nurse monitor visits.
• Record changes in participants’ health and well‑being and evaluate the effectiveness of waiver and non‑waiver services.
• Advocate for clients with physicians, insurance companies, and other agencies.
• Document all case activity, including date, time, type of services and mode of service, for Medicaid billable services.
• Submit reportable events and incident reports as required.
• Investigate client complaints regarding quality of service.
• Attend annual and quarterly assessments and required monthly contacts for each client.

Qualifications

• At least two years of human service case management experience working with the elderly or disabled population.
• Bachelor’s degree in Human Services, Psychology, Public Health, Social or Behavioral Science.
• Ability to learn and utilize the Maryland LTSS computer system.
• Proficient in Microsoft Word, Excel and Access.
• Good written and verbal communication skills, including the ability to read and interpret regulations.
• Knowledge of medical conditions and terminology.
• Valid driver’s license, reliable transportation and a clean driving record; able to travel throughout Baltimore County.
• Completed CPR and First Aid training.
• Ability to work 8:30 am‑4:30 pm Monday‑Friday with a 1‑hour unpaid lunch; hybrid work schedule may be evaluated after six months.
• Pass background check and drug testing.

Benefits

Weekly pay, health insurance, referral bonuses, a one‑time longevity bonus, holiday pay, and a Roth 401(k) plan. Certain restrictions apply.