Human Resources Technician II

County of Riverside; Riverside (CA); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking organization as a Human Resources Technician II, where you will play a vital role in supporting the Employee Services division. This position involves managing workflows, processing complex employee transactions, and ensuring compliance with established procedures. You will leverage your expertise in HR systems and customer service to assist employees and department heads effectively. With a focus on collaboration and innovation, this role offers the opportunity to grow within a dynamic team dedicated to fostering a thriving community. If you are passionate about human resources and eager to make a difference, this is the perfect opportunity for you.

Qualifications

• Experience in human resources with knowledge of laws and regulations.
• Ability to evaluate qualifications and communicate effectively.

Responsibilities

• Provide technical assistance on personnel-related matters.
• Process employee transaction forms and resolve discrepancies.
• Assist with payroll and benefits inquiries.

Skills

PeopleSoft

NeoGov

Microsoft Excel

Customer Service

Education

18 semester or 27 quarter units in business or public administration

Experience equivalent to a Human Resources Technician I

Job description

The County of Riverside's Human Resources Department is seeking a Human Resources Technician II to support the Employee Services division in Riverside.

The Human Resources Technician II will be responsible for performing technical lead duties, managing workflow, and providing guidance to teammates and assigned departments. The Human Resources Technician II will be responsible for processing complex Employee Transaction Forms (ETF), performing adjustments for payroll and benefit purposes, initiating and authorizing repayments, pay adjustments, processing transactions not limited to terminations and other related functions to ensure compliance with established procedures. Additionally, the HR Technician II will research, calculate, and resolve payroll transactions.

The Human Resources Technician II is distinguished from those in the Human Resources Analyst series by having responsibility for the less demanding technical and analytical assignments.

Competitive candidates will have experience in PeopleSoft, NeoGov, and knowledge of Memorandums of Understanding (MOU), benefit and leave laws, and proficiency in Microsoft Excel application. Previous human resources experience and strong customer service in the public sector are also highly desired.

This position follows a schedule of Monday through Friday, 8:00 AM to 5:00 PM.

This position is currently a full-time companion position with benefits. It is expected that this position will become a full-time regular position in the near future. This companion position has been opened to allow proper training time before the current Human Resources Technician II vacates the position. For more information regarding companion positions, please contact the recruiter.

Meet the Team!

The Human Resources Department strives to effectively serve and partner with our community, departments, and employees by leveraging best practices and innovation to foster a thriving county.

Provides technical assistance to County department heads, supervisors, employees, and applicants on personnel-related matters.

Reviews personnel transaction forms and other related documents for transfers, rehires, promotions, and other employment actions to ensure compliance with established procedures.

Coordinates with department staff and affected individuals to resolve discrepancies and omissions.

Initiates and authorizes employee payments, as well as repayment agreements for overpayments due to record corrections or necessary adjustments.

Researches personnel records and other documents to generate reports, both manually and through computer systems.

Reviews and authorizes claims payments for division manager approval, identifying errors and advising departments on required corrections.

Assists customers and employees by answering questions related to benefits including medical, dental, vision, disability, flexible spending accounts, COBRA, Medicare, and life insurance.

Supports special projects and provides training to team members.

OPTION I
Experience: One year of technical human resources experience, which included interpreting and applying human resources rules and regulations equivalent to a Human Resources Technician I with Riverside County.

OPTION II
Education: Completion of 18 semester or 27 quarter units from an accredited college or university in business or public administration, social or behavioral sciences, or a closely related field to the assignment. (An additional year of full-time experience may substitute for the required education.)

Experience: Two years of experience equivalent to a Senior Human Resources Clerk with Riverside County.

ALL OPTIONS
Knowledge of: Laws, ordinances, rules, regulations, and procedures governing the Human Resources Department and human resources activities of operating departments; basic human resources records and documentation; occupational titles and concepts, job duties performed, and job-related standards for employment.

Ability to: Evaluate education, experience, and other qualifications and determine their applicability to the established requirements; read, understand, apply, and explain regulations, standards, policies, and procedures; communicate effectively orally and in writing; work effectively with applicants, co-workers, other agencies, and the community; maintain accurate records; prepare reports and correspondence; recognize problems and devise effective courses of action; collect and evaluate data and summarize findings; perform basic statistical computations.

This recruitment is open to all applicants.

For specific questions regarding this position, contact Alex Jones at [e-mail]

BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.

***PRIOR TO THE CLOSING DATE, upload a copy of your official/unofficial transcripts. ***