Human Resources Technician II
Craven County Government
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Benefits offered by this job
Job summary
Craven County Government is seeking an organized Human Resources Assistant to provide specialized administrative support within the HR Department. You will manage onboarding, employee records, and routine HR tasks to ensure policy compliance and smooth operations.
The role involves assisting with pre-employment checks, recruitment posting, payroll batches, and responding to staff inquiries. A two-year degree in business/HR plus related experience is preferred.
Qualifications
- Two-year technical/community college with major coursework in business/human resources administration and four years of related experience or an equivalent combination.
- Intermediate to advanced knowledge of Microsoft Word and Excel.
Responsibilities
- Greet visitors and answer telephone inquiries; process routine information requests.
- Review and process Personnel Actions; assist with HR transactions and position status changes.
- Coordinate pre-employment activities, including background checks and SBI fingerprint history checks.
Skills
Education
Tools
Job description
The primary purpose of this position is to perform specialized technical and advanced administrative support work in the County's Human Resources Department.
Acts as the first point of contact for the department by greeting visitors, answering telephone inquiries, receiving and date-stamping incoming mail and responding to routine requests for information.
Reviews and processes Personnel Actions (PAs), ensuring accuracy, completeness, and compliance with County policies and procedures. Assists departments with personnel transaction questions and position status changes.
Coordinates pre-employment activities, including processing general background checks and North Carolina State Bureau of Investigation (NCSBI) fingerprint/criminal history checks as required.
Meets with new employees to assist with the completion of onboarding documentation; explains required employment forms, policies, and procedures.
Conducts new hire onboarding documentation process for assigned departments; explains required employment forms, policies, and procedures; completes Form I-9 and E-Verify requirements; creates and issues employee identification badges.
Maintains employee personnel records and files, including creating new files, filing documents, archiving terminated employee records, and ensuring compliance with records retention requirements and confidentiality standards.
Processes and tracks Family and Medical Leave Act (FMLA) requests, maintains leave records, and coordinates required documentation.
Assists with preparation of departmental and management reports by maintaining data tracking spreadsheets and compiling human resources metrics, including FMLA activity, ADA accommodations, and recruitment statistics.
Supports County recruitment efforts by reviewing and processing requisitions, posting vacancies, advertising positions through various channels, updating class specifications, and issuing non-selection notifications through the applicant tracking system. Maintains and updates the job description and classification specification repository.
Processes departmental financial and administrative transactions, including purchase orders, invoices, travel expense forms, procurement card (P-Card) transactions, and supply orders. Processes biweekly Human Resources payroll batches.
Assists with recruitment outreach activities, including preparing materials and displays for career fairs and participating in recruitment events as assigned.
Coordinates departmental administrative support activities, including submitting information technology and facilities maintenance requests and updating information maintained on the Human Resources Department webpage.
Assists department heads, elected officials, supervisors, employees, and the public by providing information regarding human resources policies, procedures, employment processes, and personnel-related programs.
Assists in the creation of salary surveys for various positions and assists in compensation analysis; shares information with other counties and state agencies on County's benefits, salaries, and/or job classifications.
Keeps human resources related knowledge base up to date through monitoring listservs, reviewing blogs and bulletins, seeking professional development, and reviewing materials provided through regulatory agencies such as NC and US Department of Labor and human resources professional organizations.
May be required to serve during times of disaster.
Performs related duties as required.
Graduation from a two year technical or community college with major coursework in business/human resources administration and four years of experience in the field of human resources administration or related field; or an equivalent combination of experience and training.
Intermediate to advanced knowledge of Microsoft Office Word and Excel programs preferred.
G.S. 153A-94.2(b) Subject to SBI criminal history record check prior to hire.
Considerable knowledge of the County personnel policies, practices and procedures.
General knowledge of modern office practices, procedures and standard record maintenance procedures applicable to a human resources department.
General knowledge of the operation of electronic data processing equipment used in the personnel management process.
Ability to make routine administrative and personnel related decisions independently in accordance with laws, regulations and County policies and procedures.
Ability to analyze and interpret policy and procedural guidelines and to resolve problems and questions.
Ability to research program documents and narrative materials, and to compile reports from information gathered.
Ability to deal with people in a tactful and effective manner.
Ability to communicate effectively in oral and written form.
Ability to maintain clerical and statistical records.
Ability to establish and maintain effective working relationships as necessitated by work assignments.
Craven County offers regular full-time employees a wide variety of employee benefits including:
Health Insurance is provided by ACS Benefits Services and covers a wide variety of healthcare services. Craven County pays 100% of Employee Only premium cost. Employees have the option to add child and spouse dependent coverage at their own cost.
Dental Insurance is provided through the Delta Dental PPO and Delta Dental Premier network administered by ACS Benefits Services. It covers a percentage of basic to major dental procedures, including orthodontia for children. Craven County pays 100% of Employee Only premium cost. Employees have the option to add child and spouse dependent coverage at their own expense.
Craven County provides eligible employees with $10,000 life insurance and accidental dealth and dismemberment coverage through OneAmerica AUL. Employees have the option to purchase additional coverage and/or dependent coverage at their own expense.
Craven County provides eligible employees with $50.00 per week in disability insurance through OneAmerica AUL. Employees have the option to purchase additional disability insurance at their own cost.
Eligible employees are automatically enrolled in the retirement system and must contribute 6% of their gross salary each pay period. Once eligibility requirements are met, employees will be able to receive monthly payments for life based on their salary, age, and years of service credit.
Craven County contributes 2% of eligible employees' gross salary into the 401(k) account regardless of the employee's deferral amount. In addition, the County matches employee deferrals up to an additional 3%.
Regular full-time employees earn annual leave based upon years of service. Eligible employees begin to accrue annual leave as soon as they start but must complete a six month probationary period before they are eligible to use annual leave.
- Less than two years of service earns 10 days per year.
- Two but less than five years of service earns 12 days per year.
- Five but less than 10 years of service earns 15 days per year.
- 10 but less than 20 years of service earns 18 days per year.
- 20 or more years of service earns 20 days per year.
Regular full-time employees earn 3.69 hours of sick leave per pay period. Craven County accepts eligible sick leave from the State of North Carolina, any of its political subdivisions, any local government entity or authority, or municipality in North Carolina.
County employees receive 11-14 paid holidays annually. The Board of County Commissioners may adjust the holiday schedule as deemed necessary.
Eligible employees earn $200 in longevity after five years of service by October 31 of the qualifying year. Longevity benefits increase $25 per year up to a maximum of $1,000.
Craven County offers a merit program. Up to 56% of eligible employees may receive a performance-based merit increase each year.
County employees are also offered a variety of supplemental benefits to select at their own expense such as Life Insurance, Vision Insurance, Flexible Spending Accounts, Critical Care policies, Cancer policies, Long-term Care policies, Hospitalization policies, 457b Deferred Compensation Plan and Aflac.
Employee benefits are subject to change or may be contingent upon funding availability.
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