HUMAN RESOURCES TECHNICIAN - HQ

The State of New Hampshire; Concord (NH); On-site; USD 27,000 - 30,000; Full time

Job summary

The State of New Hampshire seeks a Human Resources Technician for the Liquor Commission in Concord. You will support confidential HR processes, payroll, benefits, and personnel records, ensuring compliance with bargaining agreements and state policies.

This full-time position requires an Associate's degree with 6 months of experience or an equivalent education/experience combination. Proficiency in Microsoft Office and reliable transportation are essential.

Qualifications

• Associate's degree and 6 months of experience or equivalent combination of education and work experience.
• Education/experience must be in business, public administration, payroll, HR, or related field.
• Proficiency in Microsoft Office and handling confidential information is required.

Responsibilities

• Provide customer service on personnel and compensation topics to employees and external candidates.
• Process, monitor, and coordinate employee benefit records including retirement, insurance, and leave plans.
• Review and maintain personnel records and transactions in the state personnel system.
• Ensure reports are uploaded, combined, and checked per processing manuals.
• Maintain physical and electronic personnel records from recruitment through termination.
• Oversee NHLC software system data synchronization with the state personnel system.
• Provide technical assistance to employees using the state personnel system.
• Maintain NHLC Time Management system data alignment with policies and processes.
• Ensure compliance with all NHLC rules, state/federal regulations, and bargaining agreements.
• Assist HR Supervisor and perform HR processing during absences; undergo background/reference checks.

Skills

Microsoft Office

Confidential information handling

Customer service

Education

Associate's degree + 6 months experience

Equivalent combination of education/experience after high school

Tools

State personnel system

NHLC Time Management system

NHLC software system

Job description

HUMAN RESOURCES TECHNICIAN - HQ (Job ID: 53865)

Stateof New Hampshire Job Posting

Administrative - HR

50 Storrs St. Concord, NH

HUMAN RESOURCES TECHNICIAN - PAYROLL

Position#14288

$19.96/hour - $21.63/hour

*See total compensation information at the bottom of announcement.

The State of New Hampshire, Liquor Commission has a full-time vacancy for a Human Resources Technician.

Summary:

While implementing and following all NH Liquor Commission rules and policies, provide assistance to employees and the general public in technical human resource matters and to maintain and modify policies and procedures to ensure the processing of confidential human resources, compensation, benefit, and personnel activities for the Liquor Commission. Ensures compliance with all four of the Collective Bargaining Agreements and Sub-Unit Agreements related to NHLC in addition to the Federal, State, and Commission personnel, benefit, and compensation rules, regulations, and policies.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Other information:

MINIMUM QUALIFICATIONS:

Education/Experience: Associate's degree and 6 months of experience OR equivalent combination of 2.5 years of education and experience after completion of high school. Education and experience must be in business or public administration, recruitment, education, payroll, human resources or related field.

License/Certification: Valid driver’s license and access to reliable transportation to travel to other Liquor Commission premises.

Other Requirements: Must be able to handle and maintain confidential information. Proficiency in Microsoft Office (PowerPoint, Excel, and Word) is required.

Trainee Option: Not applicable

PREFERRED QUALIFICATIONS: None

AFTER-HIRE REQUIREMENTS: None

CAREER ADVANCEMENT OPPORTUNITIES:

In-Band Advancement Available: Yes No

Criteria: None

Broad Group Level Advancement Available: Yes No

Criteria: None

DISCLAIMERS:

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

Responsibilities:

DETAILED TASKS (AGENCY/POSITION-SPECIFIC):

• Provide exceptional customer service to Liquor Commission employees and external candidates on personnel and compensation topics by recognizing that everyone we interact with is a customer. Treat all individuals with courtesy, respect, and the highest level of professionalism.
• Process, monitor, and coordinate employee benefit records—including Retirement, Insurance, and Leave Plans—in the state personnel system and personnel files. Obtain reports to assess employee eligibility, ensure compliance, and monitor benefit exhaustion.
• Review, maintain, and process personnel records and transactions within the state’s personnel system to ensure accuracy and completeness. This includes, but is not limited to, employee compensation details and commission funding.
• Adhere to the state’s processing schedule to ensure personnel and compensation transactions are accurately transferred between systems. Verify that report batches are uploaded, combined, and checked in accordance with the state’s processing manuals.
• Maintain both physical and electronic personnel records for employees, encompassing correspondence and all employee transactions from recruitment through termination. Ensure records are retained in compliance with the State of New Hampshire’s document retention and archiving policies.
• Oversee the review, maintenance, and processing of personnel information within the NHLC software system. Ensure that weekly reports from the state personnel system and the NHLC Time Management system are synchronized before uploads, to identify and resolve any personnel or compensation discrepancies.
• Provide technical assistance to employees in accessing and navigating the state’s personnel system. Offer guidance on promotional opportunities, transfers, training courses, and relevant policies and procedures.
• Maintain and recommend enhancements to the NHLC Time Management system, ensuring that personnel data aligns with the state’s personnel system, as well as NHLC policies, procedures, and processes.
• Implement and uphold all NHLC rules and policies, ensuring compliance with State and Federal regulations. This includes health and safety policies, Employee Confidentiality, Sexual Harassment policies, Personnel Rules, ADA, EEO, and various Collective Bargaining Agreements.
• Handle employment reference checks and salary verification requests. Assist with duties typically performed by the peer Liquor Commission HR Technician as needed, and assume responsibility for HR processing functions during the HR Supervisor’s absences.
• In addition, applicants are subject to a criminal background check and reference check.

For further information please contact [e-mail]

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

See this link for details on State-paid health benefits:

https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits:

• *Dental Plan at minimal cost for employees and their families ($500-$1800 value)
• * Flexible Spending healthcare and childcare reimbursement accounts
• *State defined benefit retirement plan and Deferred Compensation 457(b) plan
• *Work/life balance flexible schedules, paid holidays and generous leave plan
• *$50,000 state-paid life insurance plus additional low-cost group life insurance
• *Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

https://www.das.nh.gov/jobsearch/compensation-calculator.aspx

Want the specifics? Explore the Benefits of State Employment on our website:

https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf

https://www.das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH1-800-735-2964